We were supposed to get checkin instructions 5 days prior to our arrival. I had to call and request the instructions. The agent that answered the phone was not knowledgeable about the property.
The entrance was not clearly marked and was confusing. When we arrived the code for the first entrance didn't work. When we entered the code at the second door, the door opened but the interior latch was on the door. We had to use a coathanger to get the latch off. The double unit that was meant to accommodate 4 people only provided 2 packets of coffee and 2 small bottles of water. With the lack of restaurants close by, vending and drink machines would have been nice to have available. Our Uber drivers had a hard time finding the property. One driver said he was concerned about picking up passengers in an alley for safety reasons. Overall, for the high price we paid for a 2 night stay, it was just not worth it. The decor was cute, the old building was charming and it was close to the city, but that's about it. I would not stay here again.