Good location near shopping mall and market. The room was spacious and comfortable but we needed to climb up the stairs with our heavy luggage. Dinner was delicious.
真实旅客
2018 年 2 月入住 1 晚
6/10 一般
Terry
与配偶出行
2024年11月4日
满意:服务设施,员工和服务
不满意:住宿条件和设施
We came to Chippenham for a long weekend as we love Wiltshire. I have to begin by saying the staff we lovely and helpful.
The down side was the first room we had smelt of dog. We were moved to another room but were told that dogs are welcome in all rooms downstairs. We didn’t know that before booking
We also found that there was no hot water in our room in the evening, we were advised at the reception to run the hot water for 10 to 15 minutes to make sure hot water came through. That worked but a little later we had to run it again for another 10 or 15 minutes.
The outside of the building is not well lit and my wife went out to car and on her way back in tripped up on the first step, which as i said was not well lit. When i got outside the where my wife was sitting she had a nurse, who was using the swimming pool and was just leaving the hotel when she found my wife. My wife was in a state of shock and had a swelling on her nose where she hit the other step with her nose. We had to go to the minor injuries unit and was advised to go to our local hospital to check to see if her nose is broken or not.
I would love to thank the nurse for her care and attention to my wife. The duty manager was also considerate in many ways.
Would we visit there again? No i don’t think so!
Terry
2024 年 11 月入住 3 晚
8/10 还可以
Mark
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Mark
2024 年 9 月入住 3 晚
10/10 超赞
Kathleen
2024年09月15日
Kathleen
2024 年 8 月入住 1 晚
10/10 超赞
Lisa
2024年07月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lisa
2024 年 7 月入住 1 晚
10/10 超赞
Robert William
与配偶出行
2024年07月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice accommodation and staff. Highly recommended.
Robert William
2024 年 7 月入住 1 晚
10/10 超赞
BRENDA
2024年07月21日
满意:员工和服务
BRENDA
2024 年 7 月入住 3 晚
8/10 还可以
Lesley
团体旅客
2024年07月21日
满意:客房舒适度,住宿条件和设施
Lesley
2024 年 7 月入住 1 晚
6/10 一般
Robert
2024年07月11日
满意:住宿条件和设施
不满意:员工和服务,清洁度
I thought the room size, bed and showers were excellent. However, buffet breakfast of a poor standard and with room not being cleaned, change of bath towels and had to remake my bed every morning unless requested I was very disappointed and wouldn't recommend anyone to stay.
Robert
2024 年 7 月入住 3 晚
6/10 一般
Jerome
商务旅客
2024年07月10日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Jerome
2024 年 7 月入住 1 晚
10/10 超赞
Debbie
2024年07月1日
Debbie
2024 年 6 月入住 1 晚
6/10 一般
peter
2024年07月1日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Generally OK
Generally good stay but receptionist was brusque and unfriendly with main interest getting payment for car parking
peter
2024 年 6 月入住 1 晚
10/10 超赞
Sarah,Melksham
与配偶出行
2024年06月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Shops and restaurants on the doorstep. The hotel has a very relaxed feel with a cosy lounge area to kick back with a wine or coffee. Great staff, friendly and helpful.
The pool and the gym are great extras.
The rooms do not have AC, but we had a room fan which helped.
My only criticism would be there was nowhere to put our clothes, as no chest of drawers, only a small wardrobe.
Sarah
2024 年 6 月入住 4 晚
8/10 还可以
Andrew
2024年06月16日
满意:员工和服务,清洁度
Andrew
2024 年 5 月入住 1 晚
8/10 还可以
Aaron
商务旅客
2024年06月13日
满意:员工和服务,清洁度
Aaron
2024 年 6 月入住 1 晚
6/10 一般
Stephen
商务旅客
2024年06月5日
满意:客房舒适度
不满意:清洁度
Stephen
2024 年 6 月入住 1 晚
10/10 超赞
nathan
商务旅客
2024年05月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic garden, classic location
nathan
2024 年 5 月入住 1 晚
10/10 超赞
Lyn
与家人出行
2024年05月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay was lovely even though it was only one evening, my granddaughter loved her swim before bed. you very kindly opened breakfast early for guests to leave for Badminton, it was very much appreciated by us. I would use yourself again.
Thank you Lyn
Lyn
2024 年 5 月入住 1 晚
2/10 糟糕
Barry
2024年05月11日
Barry
2024 年 5 月入住 2 晚
10/10 超赞
Lawrence,Thunder Bay
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is situated within walking distance to the train station. Rooms are well appointed.
We enjoyed our short stay at this historic hotel.
Lawrence
2024 年 5 月入住 2 晚
6/10 一般
John
2024年05月4日
John
2024 年 4 月入住 3 晚
8/10 还可以
Vernon
与配偶出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was fine 👍 Would use again.
Vernon
2024 年 4 月入住 2 晚
8/10 还可以
Siobhan
商务旅客
2024年04月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
Perfect location. Lovely modern room on top floor in the new building. Half the property seems to be the original coaching inn and half a new build with the pool.
No negative points but easy wins would be no shower gel in room, only shampoo/conditioner, robes and slippers to go down to the pool in would be a treat.