Staff was amazing. Hotel is so run down. Toilet tile in front was completely yellow. Stains everywhere. Lobby is beautiful but rooms are horrible.
Bonnie
2024 年 12 月入住 2 晚
10/10 超赞
Annie
2024年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a perfect location to see the Christmas sites and to visit the stores on State Street.
Annie
2024 年 12 月入住 1 晚
10/10 超赞
Richard
2024年12月16日
满意:清洁度、员工和服务、住宿条件和设施
Great loaction and value for money. Would stay again.
Richard
2024 年 10 月入住 1 晚
10/10 超赞
Nilsa
2024年12月16日
满意:清洁度、员工和服务、住宿条件和设施
Nilsa
2024 年 12 月入住 1 晚
10/10 超赞
Corey
与家人出行
2024年12月16日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Rude Front Desk, including the Manager.
Corey
10/10 超赞
Minghui
2024年12月16日
Minghui
2024 年 11 月入住 2 晚
10/10 超赞
cindy,galesburg
与家人及幼儿出行
2024年12月15日
满意:清洁度、员工和服务、住宿条件和设施
We enjoy the Palmer House when we stay in Chicago. The historic building is fun to explore, the theaters and many other things are within walking distance.
cindy
2024 年 12 月入住 2 晚
10/10 超赞
Gail,Metamora
与家人出行
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful older hotel. Great location for seeing shows,shopping, and much more. My daughter granddaughter and I stayed here for a December visit and we were close to the Christmas kindle market. Lots going on. Rooms are big beds are great. Bathrooms are small being a older building but they are gone. Such a beautiful building!
Gail
2024 年 12 月入住 1 晚
8/10 还可以
Paulette
2024年12月15日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Bathroom was very dirty, the floor hadn’t been cleaned at all. They said they could provide us a fan and never delivered one.
Paulette
2024 年 12 月入住 1 晚
10/10 超赞
Barbara
与家人出行, 与配偶出行
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Palmer House is a legend for a reason! Old school grandeur and modern hospitality combine for an unforgettable stay.
Barbara
2024 年 11 月入住 4 晚
10/10 超赞
Nancy
2024年12月11日
满意:清洁度、员工和服务、服务设施
Historic property. Outdated decor but clean and great location. Eat down the street at Millers Pub!
Nancy
2024 年 12 月入住 1 晚
8/10 还可以
Emily
2024年12月10日
满意:清洁度
Emily
2024 年 12 月入住 3 晚
8/10 还可以
Smriti
2024年12月9日
满意:清洁度、员工和服务、住宿条件和设施
Smriti
2024 年 11 月入住 1 晚
10/10 超赞
Eder
2024年12月9日
满意:清洁度、员工和服务、住宿条件和设施
Eder
2024 年 11 月入住 1 晚
10/10 超赞
Allison
2024年12月8日
满意:清洁度、员工和服务、住宿条件和设施
Allison
2024 年 12 月入住 1 晚
10/10 超赞
Ricardo Jimenez
2024年12月8日
满意:住宿条件和设施,清洁度
Our go to every time in Chicago!!!
Ricardo Jimenez
2024 年 12 月入住 1 晚
2/10 糟糕
Christine
2024年12月8日
满意:住宿条件和设施,清洁度
Christine
2024 年 12 月入住 1 晚
10/10 超赞
Kim
2024年12月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I lived in Chicago many years and walked through the lobby hundreds of times and ate in their different restaurants through the years but never stayed there as a guest. It was time!
All the staff I had interaction with were friendly, efficient and helpful. Checking was smooth. Christmas music was playing in the amazing lobby which was beautifully decorated for the season.
The tv in my room was ready to use, the bed was extremely comfortable and the lighting was great which is important to me. My room was very quiet except for the sound of the elevated train which i quickly got used to. The bathroom was small but pretty and immaculate and had eveything I needed
I didn't care about having a coffee maker in the room but I do think a complimentary coffee/tea bar close to the registration desk would be a good idea, especially during cold weather. There are two coffee shops in the building however.
I was on a solo trip and needed to be close to Millennium Station for an early morning train home. The location was perfect and an easy walk away. There was live music in the lobby Friday night being enjoyed by many couples and groups of women on a holiday shopping weekend that all seemed to be having a great time. Next time I stay I want to arrive earlier and be able to stay later so I have more time to enjoy this beautiful, historic and clasdy hotel.