Didn’t like the wait on the elevator and not having toilet paper
Rosalinda
2025 年 7 月入住 4 晚
4/10
Unfortunately I had a bad experience because the AC wasn’t working and they didn’t have an extra room for us to move. THEN in the morning for check out the elevator wasn’t working smh we had to walk from floor 16!!!
Tania
2025 年 7 月入住 1 晚
10/10
Beautiful room
Brooke
2025 年 6 月入住 1 晚
2/10
This hotel was mediocre. We chose to stay here because it had a roof top pool and that was honestly the only reason. When we checked in we found out that the pool was “closed for renovations” we were not warned about this before hand, that would’ve been nice to know. We went to check it out, just to find that it was really small, it would’ve been way too crowded with the number of guests anyway. The room wasn’t cleaned properly, previous guests’ belongings were found in the bed and in the sofa. How did they not catch that if they cleaned it properly? The front desk phone number was on DND you could not get ahold of them via telephone, therefore you had to go down to lobby for everything you need. They were “low on toilet paper” good thing we brought wipes. The streets around the vicinity of the hotel had a sewage smell. There were homeless people laying on the side walk next to the entrance of the hotel. Not worth the money.
Monica
2025 年 7 月入住 3 晚
8/10
The first room was stinky so we had to ask for another room after that it was much better!
Jessica
2025 年 6 月入住 6 晚
8/10
The hotel was nice and conveniently located to the navy pier. Walkable which was nice. The rooftop pool was under construction which was a disappointment for a young teenager. The rooftop would’ve afforded a nice view of the city but was locked. Valet parking was $60 for one night.
Lisa
2025 年 6 月入住 1 晚
10/10
Desayuno deli cercanía a todos lados trasporte público súper cerca definitivamente volveríamos a hospedarnos ahí siempre
Lisbeth
2025 年 6 月入住 7 晚
8/10
Great location! staff was nice.
Maevillyne
2025 年 6 月入住 3 晚
10/10
Nice rooms, very spacious, good location
Gabriella
2025 年 6 月入住 2 晚
6/10
I would’ve liked the pool to be open considering we wanted a pool when we booked a hotel. Also the valet parking price was increased since we booked which was also a reason we chose this hotel over others. But the room and view was nice
Ellie
2025 年 6 月入住 2 晚
4/10
Booked and checked in late on Thursday night. Hotel did not have the room category we booked so gave us what they had. Room did not have any heating/air conditioning unit...the mechanical.parts in the machine were removed. Marcus at the front desk notified the engineer who showed up at our room after midnight with apologies and a box fan...they were waiting on parts for a repair. This hotel needs more staff at front desk at that time...Marcus was doing his best and very polite but running like crazy to keep up.
Melissa
2025 年 6 月入住 1 晚
8/10
Miroslaw
2025 年 6 月入住 1 晚
10/10
Super convenient for shopping & public transportation
Ashley
2025 年 6 月入住 1 晚
10/10
Gustavo was a nice and kind person who helped us all the time. The hotel was perfect!
Yania
2025 年 6 月入住 3 晚
10/10
Our stay was great.
Omar
2025 年 4 月入住 5 晚
6/10
The king Bed and pillows were not the quality I’m accustomed to from prior stays at a Hilton hotel. Pull out sofa bed was poor and dirty. Breakfast was ok but normally the breakfast options change daily. Housekeeper Elisabeth was a delight!
Kathy
2025 年 5 月入住 3 晚
4/10
Robert
2025 年 5 月入住 1 晚
10/10
Ubicación,
Francisco
2025 年 5 月入住 7 晚
10/10
Liked the views! Liked the fill kitchen. Close to everything!
brian
2025 年 5 月入住 3 晚
10/10
Troy
2025 年 5 月入住 1 晚
10/10
Kenesha
2025 年 5 月入住 1 晚
10/10
It’s a great place to stay if you’re coming with a family with kids. A good location and a nice breakfast add value to the stay.