2/10 糟糕
真实旅客
2024年02月14日
不满意:住宿条件和设施,清洁度
Wouldn't stay here
DO NOT STAY AT THIS HOTEL! BEWARE!
Had to drive 1.5 hours on a motoscooter back to Chiang Mai at 1:30am because the rooms are infested with GIANT ants in the beds, and hundreds of small ants in the bathroom. They tried to move us to a different room and right when I walked in a giant ant crawled across the pillow on the bed.They offered to place me in a "different area/room", if i paid them more money! They essentially tried to extort money out of me just so I could have a non- infested hotel room.
I've tried to get a refund from hotels.com because of the infestation and the fact I never even slept there- but they refuse.The hotel and hotels.com refuse to take any responsibility. At this point I'm forced to litigate the situation just to get my money back.
真实旅客
2024 年 2 月入住 2 晚