Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍
Nigel
2024 年 11 月入住 2 晚
10/10 超赞
Andraya
与家人出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property and staff
Andraya
2024 年 11 月入住 2 晚
10/10 超赞
Sue
与配偶出行
2024年11月3日
满意:住宿条件和设施,清洁度
Nice room. Noisy till late. Couldn’t open curtains because of people on balcony opposite. No privacy.
Sue
2024 年 11 月入住 1 晚
10/10 超赞
Peter
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Peter
2024 年 9 月入住 1 晚
10/10 超赞
Huw
商务旅客
2024年09月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Huw
2024 年 9 月入住 1 晚
10/10 超赞
Victoria
2024年09月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Romantic break
Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar!
Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con.
Would definitely recommend and stay again!
Victoria
2024 年 8 月入住 1 晚
10/10 超赞
Gary
2024年09月4日
满意:清洁度、员工和服务、住宿条件和设施
Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms.
We will be returning
Gary
2024 年 8 月入住 1 晚
8/10 还可以
真实旅客
2024年08月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Classy only inside
I only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.
真实旅客
2024 年 8 月入住 5 晚
10/10 超赞
Lynsey
与配偶出行
2024年08月28日
满意:清洁度、员工和服务、住宿条件和设施
Great location with parking next door in the shopping centre for £10 for 24 hours.
Check in was quick and friendly.
We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults.
Bed was comfortable and room was very warm but air con unit and fan provides so not an issue.
Location is spot on for the town centre.
Lynsey
2024 年 8 月入住 2 晚
10/10 超赞
Sian
与家人出行
2024年08月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.
Sian
2024 年 8 月入住 1 晚
10/10 超赞
Helen
与家人出行
2024年08月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay in central Chester.
Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Helen
2024 年 8 月入住 1 晚
10/10 超赞
Paul
与家人出行
2024年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.
Paul
2024 年 8 月入住 4 晚
10/10 超赞
J G
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous hotel
Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too.
Will certainly stay here again and maybe try a different room next time 🙂
J G
2024 年 8 月入住 2 晚
4/10 很差
Tracey
2024年08月16日
不满意:住宿条件和设施
We stayed in the flamingo room and i was disappointed with the kitchenette area it needed a good freshing up there is all marks on the walls. The bed wasn't made very well the sheets should be nice and crisp and made to look like a luxary hotel for the amount of money we paid. When i booked online it asks what the occasion is and i put birthday because it was my 50th but there was no sign of any nice gesture like there normally is so i don't know why it asks what the occasion is for when you book It was abit of a let down... it tells you that you have pay for the smallest tub of pringles and chocolate bar when this should would have been nice to be in with the price of the room which is quite expensive with no water bottle or anything plus the milk was off.
Tracey
2024 年 8 月入住 2 晚
10/10 超赞
Huw
商务旅客
2024年08月14日
满意:清洁度、住宿条件和设施、客房舒适度
I’ll be back!
Extremely comfortable aparthotel with spacious suites and easy access to Chester City Centre
Huw
2024 年 8 月入住 1 晚
10/10 超赞
Andrew
与家人出行
2024年08月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.
Andrew
2024 年 7 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2024年07月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight stay
Great location for the City and walk along the walls. Liked having area to let dog out but the shared area looked a bit “work in progress” Very comfortable beds, spotlessly clean and handy kitchenette. Good communication from hotel.
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Angus
2024年07月25日
满意:清洁度、员工和服务、住宿条件和设施
Excellent hotel and great staff
Angus
2024 年 7 月入住 1 晚
10/10 超赞
Brett
2024年07月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in the city centre the room was fantastic, modern and clean,
All the staff were fab.
Brett
2024 年 7 月入住 1 晚
10/10 超赞
Philip
与配偶出行
2024年07月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, stayed in a suite which had everything we needed
Philip
2024 年 7 月入住 1 晚
10/10 超赞
Damien
商务旅客
2024年07月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This place is AMAZING!
Spotlessly clean, comfortable and everything you need.
Staff are brilliant and great value for money!
Damien
2024 年 5 月入住 2 晚
10/10 超赞
Jun
2024年07月12日
满意:清洁度、住宿条件和设施、客房舒适度
Jun
2024 年 7 月入住 4 晚
10/10 超赞
JOSHUA
2024年07月8日
JOSHUA
2024 年 7 月入住 1 晚
10/10 超赞
John
商务旅客
2024年06月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Gem in Chester
On arrival I was upgraded to the spa room which had a steam room, it was fabulous
The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel