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The Hotel Chester

5.0 star property
Luxury hotel in Chester with a 24-hour front desk

Choose dates to view prices

Photo gallery for The Hotel Chester

Private kitchen
Living area
Exterior
Select Comfort beds, minibar, iron/ironing board, free WiFi
Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is HK$1,359
HK$1,359 total
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Flamingo

Bathroom

Flamingo

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
Deep-soaking bath
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Select Comfort beds, minibar, iron/ironing board, free WiFi

Money Penny

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Separate bedroom
Portable fan
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Secret Garden

Select Comfort beds, minibar, iron/ironing board, free WiFi

Secret Garden

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed
Portable fan
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Select Comfort beds, minibar, iron/ironing board, free WiFi

Elegance

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Separate bedroom
Portable fan
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Tree House

Living area

The Tree House

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Select Comfort bed
  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Standard Studio

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald

Select Comfort beds, minibar, iron/ironing board, free WiFi

Emerald

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Private bathroom
Designer toiletries
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Select Comfort beds, minibar, iron/ironing board, free WiFi

Bouquet

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Private bathroom
Designer toiletries
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1762

Living area

1762

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Studio, 1 King Bed

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Select Comfort beds, minibar, iron/ironing board, free WiFi

Ralph

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed
Portable fan
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Knightsbridge

Select Comfort beds, minibar, iron/ironing board, free WiFi

Knightsbridge

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Private bathroom
Designer toiletries
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Zoo

Living area

Zoo

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed
Portable fan
  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Select Comfort beds, minibar, iron/ironing board, free WiFi

Safari

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Jetted bath
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,007 reviews
The price is HK$764
HK$917 total
includes taxes & fees
21 Apr - 22 Apr
Hotel Indigo Chester by IHG
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About the area

Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Grosvenor Park - 4 min walk - 0.4 km
  • Chester Cathedral - 7 min walk - 0.6 km
  • Chester City Walls - 11 min walk - 1.0 km
  • Chester Racecourse - 12 min walk - 1.0 km
  • Chester Zoo - 7 min drive - 5.8 km

Getting around

  • Chester Station - 15 min walk
  • Chester (CEG-Hawarden) - 23 min drive

Restaurants

  • ‪Piccolino - Chester - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Opera Grill - ‬2 min walk
  • ‪Popcorn - ‬2 min walk
  • ‪Bridge Street Coffee - ‬4 min walk

About this property

The Hotel Chester

Luxury hotel near Chester City Walls
Close to Chester Racecourse, The Hotel Chester provides amenities such as a fireplace in reception. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, luggage storage and smoke-free property
  • A 24-hour front desk and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Hotel Chester feature comforts such as free WiFi and minibars.
Other amenities include:
  • Heating and portable fans
  • Designer toiletries and hairdryers
  • 32-inch Smart TVs with digital channels
  • Kitchenettes, mini fridges and microwaves

Languages

English, Italian, Spanish, Welsh

Similar properties

Breakfast, lunch, dinner served; British cuisine

Leonardo Hotel Chester

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 820 reviews
The price is HK$678
HK$814 total
includes taxes & fees
21 Apr - 22 Apr
Leonardo Hotel Chester

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30, per pet, per stay, plus a deposit of GBP 1 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 00000000

We should mention

This property does not have any lifts

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Is The Hotel Chester pet-friendly?

Yes, The Hotel Chester allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 1 per stay and a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Hotel Chester?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at The Hotel Chester on 28 Apr 2025 start from HK$1,359.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Chester?

This property doesn't offer parking.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chester?

Checkout is at 11:00 AM. Late checkout is available for GBP 30.

Where is The Hotel Chester located?

Located in the heart of Chester, this luxury hotel is within a 15-minute walk of Newgate, Chester City Walls and Chester Racecourse. Chester Roman Gardens and Roman Amphitheatre are just steps away. Chester Station is 15 minutes by foot.

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The Hotel Chester Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 199 reviews
Rating 8 - Good. 20 out of 199 reviews
Rating 6 - Okay. 6 out of 199 reviews
Rating 4 - Poor. 3 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdirisak

Very beautiful. Helpful staff. Beautiful city.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Stayed 1 night in Dec 2024

10/10 Excellent

Sian

Loved staying here and got a free upgrade!
Stayed 1 night in Jan 2025

10/10 Excellent

Andraya

Amazing property and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

HARVEY

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
Stayed 2 nights in Oct 2024

10/10 Excellent

Angus

Excellent hotel and great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Great location, stayed in a suite which had everything we needed
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Very nice and comfortable hotel with a great location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Helen

Great place to stay in central Chester.

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Brett

Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Great facilities, very clean and great location for restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Damien

This place is AMAZING! Spotlessly clean, comfortable and everything you need. Staff are brilliant and great value for money!
Stayed 2 nights in May 2024

10/10 Excellent

Sian

Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

J G

Fabulous hotel

Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂
Stayed 2 nights in Aug 2024

10/10 Excellent

AJ

Great staff and room
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms. We will be returning
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

We loved this hotel. It was roomy, comfortable, and nicely decorated. The staff were friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Enjoyable luxury room in the heart of Chester

The receptionist was very friendly and helpful. Given a free upgrade to the spa room which was a nice treat, the room had high-quality furnishings and the spa shower was fun, could do with some instructions on how to use. A little noisy outside in the evening due to location but quiet enough at night. Overall an enjoyable experience
Stayed 1 night in Oct 2024

10/10 Excellent

Huw

I’ll be back!

Extremely comfortable aparthotel with spacious suites and easy access to Chester City Centre
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Overnight stay

Great location for the City and walk along the walls. Liked having area to let dog out but the shared area looked a bit “work in progress” Very comfortable beds, spotlessly clean and handy kitchenette. Good communication from hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Great hotel and value for money Service was fantastic
Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Beautiful apartment in perfect location, loved our stay
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Good place to stay

Really good, spacious suite, location is excellent
Stayed 3 nights in Aug 2022