A Hotel destination we had used at this particular time for say the past 14 years
Alan
2024 年 11 月入住 2 晚
6/10 一般
Shahid
商务旅客
2024年11月15日
不满意:住宿条件和设施,清洁度
The primary basis for my stay was the location not being to far to get to work.
Positives
1. Close to work.
2. Good breakfast.
3. 24 hour gym.
4. Comfortable bed.
Negatives
1. The free weight area has been neglected and is rusted up for nearly every machine. The 40KG weights are dangerous because they are not stuck onto the handle properly which I learnt when trying to bench press them.The temperature in the gym is set far to low to the point it's freezing and there seems to be no option to change as all options are locked on the digit thermostat.
2.The bathroom in my room had long hairs sitting within it, indicating that it hadn't been cleaned.
3. There was a ceiling spot light that was hanging by it's wire outside of its frame. I raised this issue being a potential electrical safety issue and the staff offered me a different room so I couldn't fault them on that.
4. The TV had the option to connect a HDMI cable and chromecast but none of them worked.
5. Whenever a problem was raised with the staff, they would respond by saying that maintenance will look into it, but nothing would ever get resolved.
Shahid
2024 年 11 月入住 4 晚
2/10 糟糕
Cristian
与家人出行
2024年10月26日
不满意:员工和服务
From arrival, staff not welcoming. Toilet flushing continously very noisy, not enough toilet paper?!, no one answers the phone at reception, started cutting the grass at 7.30AM ...
I will not recommend
Cristian
2024 年 10 月入住 2 晚
8/10 还可以
William
2024年09月24日
满意:清洁度、员工和服务、住宿条件和设施
The staffware excellence they were very helpful very friendly and very hard working they couldn't have done more for us but the problem was I think their understaffed you'll need to give them more help otherwise you will burn them out
William
2024 年 9 月入住 1 晚
10/10 超赞
Sarah
与配偶出行
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Sarah
2024 年 9 月入住 2 晚
8/10 还可以
Catherine,Glasgow
与家人出行
2024年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very good - we were there visiting family and it is within easy reach of surrounding areas.
Catherine
2024 年 6 月入住 4 晚
10/10 超赞
William
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施
An all round good hotel very convenient for traveling down south from the North we stay here regularly satisfied with everything
William
2024 年 9 月入住 1 晚
2/10 糟糕
Linda
2024年09月14日
满意:住宿条件和设施,服务设施
The hotel itself was very nice and we had everything we needed. The breakfast was good but dinner was terrible. Poor quality food, either under cooked or overcooked. Staff need training up to hotel standard.
Linda
2024 年 9 月入住 1 晚
10/10 超赞
Brian
与家人出行
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Modern hotel of good quality at an extremely reasonable rate. Good find
Brian
2024 年 8 月入住 1 晚
8/10 还可以
Yogesh
2024年08月26日
满意:清洁度、员工和服务、住宿条件和设施
Yogesh
2024 年 8 月入住 2 晚
10/10 超赞
Helen
2024年08月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ideal for exploring the local area.
The room was clean and spacious, we were spoilt by having our bed made every day and tea, coffee and water being replaced. Unfortunately the restaurant let the hotel down, it felt like there was not enough staff on, every morning we came down for breakfast there was lots of tables waiting to be cleared away plus lack of glasses, mugs and plates which we had to ask staff for more of. Staff were very polite and pleasant, enjoyed the pool facilities, lots of places to visit in and around the area.
Helen
2024 年 8 月入住 3 晚
10/10 超赞
Debbie
2024年08月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent 4 star hotel
Enjoyed our stay at this 4 star hotel. From the moment we walked in we were greeted warmly by Aimee at reception who went above and beyond during our stay. The rooms are a really good size, plenty of room, comfortable beds and all the expected amenities of a 4 star hotel, including fridge. Large TV, good wifi and complimentary water. Good sized bathroom with shower over the bath. Free parking provided. Free use gym which was excellent. Yes as mentioned by others, some areas, especially around the lift, need a bit of refurbishment but otherwise an excellent hotel. Highly recommend.
Debbie
2024 年 8 月入住 3 晚
10/10 超赞
Michael
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 8 月入住 1 晚
4/10 很差
Xiaochen
2024年08月18日
不满意:住宿条件和设施,员工和服务
Xiaochen
2024 年 8 月入住 2 晚
10/10 超赞
Paul
与家人出行
2024年08月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stop off on the journey home
Great value stay at a very nice hotel
Paul
2024 年 8 月入住 1 晚
10/10 超赞
Debbie
2024年08月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Excellent, everything as expected of a 4 star hotel. Large room with very comfortable beds. Friendly and helpful staff at reception.
Debbie
2024 年 8 月入住 1 晚
6/10 一般
Mitchell
2024年08月16日
Mitchell
2024 年 8 月入住 1 晚
10/10 超赞
Debbie
2024年08月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Debbie
2024 年 8 月入住 3 晚
8/10 还可以
Joyce
2024年08月11日
All very good
Joyce
2024 年 8 月入住 1 晚
8/10 还可以
David
与家人出行
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Corridor noise, otherwise pleasant room. Run out of breakfast items. Pool good, leisure staff very helpful.
David
2024 年 8 月入住 1 晚
8/10 还可以
Claudio
商务旅客
2024年08月10日
满意:清洁度、住宿条件和设施、客房舒适度
Good motorway stop
Room tech and king bed
Sauna and gym
Claudio
2024 年 4 月入住 1 晚
10/10 超赞
Paul
2024年08月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2024 年 8 月入住 2 晚
8/10 还可以
Anthony
商务旅客
2024年08月8日
满意:清洁度、员工和服务、客房舒适度
Good
Good stay
Nice friendly staff
Lovely breakfast
Anthony
2024 年 8 月入住 1 晚
10/10 超赞
Terry
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施
I only stayed one night to attend my daughter’s wedding at a nearby venue. I was on a tight schedule but the check-in staff were incredibly helpful and arranged an early check-in for me that made all the difference to the success of my day. Thanks.