A very basic hotel, no fridge, no slipper, no teeth brush, no room service unless requested. However regarding its price I have no more complaint about these. A value for money hotel to be recommended for budgeted traveller.
The service was great.
Breakfast was average but good enough at this price.
Bedroom was tidy with good space that is worth the price.
Something we dissatisifed is that the toilet was dirty and seemed not cleaned. Shower place was clean though, with nice shower.
真实旅客
8/10 还可以
Ka Yi,香港
2015年09月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
各方面皆滿意
酒店員工非常友善,早餐非常滿意,我們一家感到十分舒適。
Ka Yi
10/10 超赞
Phyllis,HK
2013年08月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Suitable for everybody
It is such a nice hotel to stay. Good location, nice restaurant just nearby, receptionist very helpful and polite.
Phyllis
6/10 一般
Angela
与家人出行, 带宠物出行
2024年11月23日
满意:员工和服务
不满意:清洁度
The hotel location is great for the town centre. The staff are helpful and friendly. The hotel is noisy. The other guests have no regard for people sleeping. They let the fire doors slam and talk loudly in the corridors in the early hours.
Angela
2024 年 11 月入住 3 晚
6/10 一般
victoria
与配偶出行
2024年10月28日
Hotel room was basic and had a banana left in their by previous occupant.Not much parking available and it was a tight squeeze to fit into the underground parking area.
victoria
2024 年 8 月入住 2 晚
8/10 还可以
Julie
与配偶出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Julie
2024 年 10 月入住 1 晚
10/10 超赞
Luciano
2024年10月23日
满意:员工和服务
I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Luciano
2024 年 10 月入住 2 晚
2/10 糟糕
Merridy
2024年10月19日
Merridy
2024 年 9 月入住 1 晚
4/10 很差
Jenny
商务旅客
2024年10月18日
不满意:清洁度、服务设施、住宿条件和设施
The hotel needs updating there was mould in the bathroom and the room was dirty
Jenny
2024 年 10 月入住 3 晚
6/10 一般
alan
2024年10月4日
满意:清洁度、员工和服务、服务设施
The hotel is adequate, but don’t use the on site car parking. It is ridiculously tight. I tried, then used elsewhere, which was only a five minute walk away and cheaper.
alan
2024 年 9 月入住 1 晚
6/10 一般
Steven
商务旅客
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is well situated in the centre of town and very reasonably priced. Staff are friendly and helpful. Rooms are clean and a good size with a desk for work if needed. It can be a little noisy from revellers at night but not a deal breaker. Just be aware that walls are very thin and you can hear noisy neighbours who are having fun at night, it was a bonus that there wasn’t much stamina
Steven
2024 年 10 月入住 1 晚
10/10 超赞
Richard
2024年09月29日
满意:清洁度、员工和服务、住宿条件和设施
Richard
2024 年 9 月入住 1 晚
6/10 一般
Amy
与配偶出行
2024年09月29日
满意:员工和服务、服务设施、住宿条件和设施
Convenient for a short term budget stay
Amy
2024 年 9 月入住 3 晚
10/10 超赞
Gloria
与配偶出行
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Gloria
2024 年 9 月入住 1 晚
4/10 很差
NOBUHARU
2024年09月13日
不满意:住宿条件和设施,清洁度
NOBUHARU
2024 年 9 月入住 1 晚
6/10 一般
Alistair
与配偶出行
2024年09月11日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Very average. As soon as we arrived we had to move room because it hadn’t been cleaned. The upgrade was ok but still pretty poor. The location of the hotel is very convenient but the building itself and surrounding streets are tired. The staff were lovely and helpful which was the main positive about our stay.