Très bon séjour.. très bel endroit très bien tenu. Personnel très sympathique
真实旅客
2020 年 3 月入住 1 晚
10/10 超赞
真实旅客
2019年06月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 6 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2019年05月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
A booking of four months standing and after a drive of six hours on the day was met with a response of they did not have a room for us. This response was on the phone as we sat in the car in front of the locked gates. They would not let us in nor look at the proof of my booking.
How in the world can they run a business and treat a customer with such contempt? This is the first time after many bookings on the internet and in several different countries that this has happened to us. This will also be raised in a formal complaint with Expedia.
真实旅客
2019 年 5 月入住 1 晚
10/10 超赞
真实旅客
2018年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Helpful and considerate hotel and staff
We arrived at L'Inattendu only to find that the hotel had no information relating to our reservation, however they were able to provide a room.
It transpired that the there was a breakdown in communication relating to the my booking but was resolved at the hotel.