We enjoyed our stay at The Ivey’s. All of the staff was extremely helpful and friendly.
Kathy
2024 年 12 月入住 2 晚
10/10 超赞
Joshua
与配偶出行
2024年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were super friendly and helpful. Shout out to Amber who made our stay amazing!
Joshua
2024 年 12 月入住 2 晚
10/10 超赞
Candice
2024年12月19日
Candice
2024 年 10 月入住 1 晚
10/10 超赞
Matt
与家人出行
2024年12月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was in the heart of the city and in walkable distance of everything. Staff was super nice. Room and hotel was absolutely gorgeous.
Matt
2024 年 12 月入住 5 晚
10/10 超赞
Tim
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tim
2024 年 11 月入住 1 晚
6/10 一般
Irene
2024年12月15日
满意:住宿条件和设施,清洁度
I booked 3 double Queen bed rooms at The Ivey approximately two months before our arrival date, traveling to Charlotte for the first time to celebrate our nephew’s UNCC graduation. I chose to book at the Ivey because the restaurant/lounge had good reviews. The day before our arrival I received a phone call from the hotel informing me that both the restaurant and the lounge were closed to guests, booked out for both nights of our stay. I recognize that this is ideal for The Ivey but it left our party without a place to gather for a cocktail or a nightcap, which negatively impacted our time in Charlotte, NC.
Irene
2024 年 12 月入住 2 晚
6/10 一般
Cherine
2024年12月14日
满意:清洁度、员工和服务、住宿条件和设施
A 5 star hotel should not have a common hallway with a mexican food store… All the cooking and smells were at the entrance . This was unheard of.
It’s a shame everything else was perfect.
Cherine
2024 年 12 月入住 2 晚
10/10 超赞
Amy,Charlotte
2024年12月8日
满意:清洁度、员工和服务、住宿条件和设施
Amy
2024 年 11 月入住 1 晚
6/10 一般
Peter
与家人出行
2024年12月6日
满意:清洁度
不满意:服务设施
Instagram friendly, yes, but ultimately a 3 dressed up as a 9. Low quality kitschy everything, below average service, no amenities, next to loud nightclubs (thin windows). Overall about 2x over-priced. Not the worst hotel by any stretch but *terrible* value for your dollar.
Peter
2024 年 12 月入住 1 晚
8/10 还可以
Joshua
2024年12月6日
Joshua
2024 年 11 月入住 1 晚
8/10 还可以
Dawn
与配偶出行
2024年11月30日
满意:服务设施,清洁度
The property is in a good location close to the Spectrum Center and restaurants. Some of the staff is upbeat, others just mediocre. The two things we didn’t like were the elevator was broken and we had to get our own car from the garage. This is supposed to be a 4 star hotel and there was zero attempt by the staff member to have someone get our car. We were told where the garage was and had to spend over 10 minutes getting it out, so basically we paid for valet parking and we were the valet. The cocktails at Sophia’s weren’t great but the bartender was nice. Ordering room service adds outrageous fees so beware. Nice hotel, probably wouldn’t stay there again.
Dawn
2024 年 11 月入住 2 晚
10/10 超赞
John
2024年11月28日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel. Would definitely stay again. Love that Blumenthal is directly across the street. Great restaurants close by.
John
2024 年 11 月入住 1 晚
10/10 超赞
Brandy
与家人出行
2024年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely and elegant hotel experience. Will recomend and plan to return again!
Brandy
2024 年 11 月入住 1 晚
10/10 超赞
Alexis
与家人出行
2024年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Next to many restaurants
Alexis
2024 年 11 月入住 1 晚
6/10 一般
Jessica
与家人出行
2024年11月26日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The property itself was gorgeous. The Valet and evening shift front desk staff was unprofessional and rude. The menu at the restaurant was limited and not allergy friendly.
The manager Josh and day shift front desk personnel was helpful.
One event that occured we was stuck in an elevator. The help button was pushed and no one came to help or follow up.
After several attempts to reach by phone finally spoke to the front desk that night and still no one came.
After hitting the open door button and pushing the door it opened. (7-15 min) after calling staff.
The manager Josh listened and addressed the elevator issue but the overall concerns of the Valet and evening shift staff was ignored.
It is a beautiful hotel just customer service made my stay less enjoyable.
Jessica
2024 年 11 月入住 3 晚
10/10 超赞
ROBERT
2024年11月25日
满意:清洁度、员工和服务、住宿条件和设施
Awesome super clean one elevator not working
Receptionists under staffed
ROBERT
2024 年 11 月入住 2 晚
4/10 很差
David
2024年11月24日
David
2024 年 11 月入住 2 晚
10/10 超赞
Roger,Saint Johns
商务旅客
2024年11月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location and safe.
Roger
2024 年 10 月入住 1 晚
10/10 超赞
Andrew
2024年11月20日
满意:清洁度、员工和服务、住宿条件和设施
Andrew
2024 年 11 月入住 1 晚
10/10 超赞
Regina
与配偶出行
2024年11月18日
满意:住宿条件和设施
Amazingly unique decorative boutique hotel! Stunning!!
Staff were simply AMAZING, attentive and fabulously gracious! We had a great time!
Regina
2024 年 11 月入住 2 晚
10/10 超赞
Karen
2024年11月8日
满意:清洁度、员工和服务、住宿条件和设施
Always excellent
It’s loud at that spot but the rooms and service make up for that!
Karen
2024 年 10 月入住 1 晚
10/10 超赞
Michael
2024年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Ivey’s hotel is a beautiful property. Lovely, clean and spacious rooms and the staff is warm as well as professional.
Michael
2024 年 11 月入住 1 晚
10/10 超赞
Ethan
与配偶出行
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We traveled to Charlotte to celebrate our 27th wedding anniversary and decided to stay at The Ivey’s Hotel. Our stay at this property was phenomenal. The room was just exceptional and the staff went out of their way to offer incredible service. We will definitely be back!