The shower floor was not cleaned properly. There was a lot of hair that I ended up cleaning out before using. The pool is under reconstruction so you can’t use it. The breakfast could have better options for individuals that don’t eat beef or pork. Consider serving turkey options as well.
denecca
2024 年 6 月入住 3 晚
8/10 还可以
Megan,Newport News
2024年06月23日
满意:住宿条件和设施,员工和服务
Megan
2024 年 6 月入住 1 晚
10/10 超赞
Ama
2024年06月20日
满意:清洁度、员工和服务、住宿条件和设施
Hreat
Ama
2024 年 6 月入住 2 晚
10/10 超赞
Madison
与家人及幼儿出行
2024年06月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable
Madison
2024 年 6 月入住 7 晚
10/10 超赞
Victoria
2024年06月6日
满意:清洁度、员工和服务、住宿条件和设施
I don’t want todorhis
Victoria
2024 年 5 月入住 7 晚
6/10 一般
Allen
2024年06月5日
Allen
2024 年 6 月入住 1 晚
2/10 糟糕
FELICIA
与家人出行
2024年05月27日
不满意:服务设施
The property was overbooked. The manager called and stated that they have booked me a sister location. Which was out of the way, the new hotel was ran down, the lobby smelled and soon as i went into the room it smelled even more. The parking lot looked unsafe and in a unsafe environment. I literally came up from almost a 3 hour drive with my son's and boyfriend for the Nascar race. I had to drive back home because once I called the hotel back to express my concern they state that was the only offer they would be giving because they were not charing me for the room. This was the worst experience I've ever experienced with ANY hotel chain. Signed a disappointed customer.
FELICIA
2024 年 5 月入住 1 晚
10/10 超赞
Janet
2024年05月27日
Janet
2024 年 5 月入住 1 晚
10/10 超赞
Row,Memphis
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Los empleados muy amables ,excelente servicio, yo si los recomendaría y volveré
Row
2024 年 5 月入住 2 晚
8/10 还可以
Lacie
2024年05月17日
满意:清洁度、员工和服务、住宿条件和设施
Lacie
2024 年 5 月入住 1 晚
10/10 超赞
patricia
与配偶出行
2024年05月16日
满意:服务设施
We stayed 5 nights. Breakfast was good 4 mornings meaning scrambled eggs with shredded cheese and salsa available. Sausage or bacon. Hot oatmeal with many toppings, muffins, fruit. Coffee was good that was a pleasant surprise. Staff were all friendly, building looks new in great shape. Beds and pillows were perfect!
patricia
2024 年 5 月入住 5 晚
10/10 超赞
??
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
??
2024 年 5 月入住 1 晚
10/10 超赞
Narell
与家人及幼儿出行, 团体旅客
2024年05月14日
满意:清洁度、员工和服务、住宿条件和设施
Really worked to fix initial mixup with ADA Room thanks
Narell
2024 年 5 月入住 5 晚
2/10 糟糕
Rashika
与家人及幼儿出行, 与家人出行
2024年05月10日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Purposely Falsely advertising swimming pool when there is no plan to reopen at all. Half the very nice half obnoxious.No ice machine or vending on 2nd floor have to go to the 1st or 4th floor for ice. Power outage for an entire day did not receive one update as to when the power would be back on nor did they check on anyone who wasn’t complaining. Next day knocking on doors at 10:40 telling people to check out when check out is at 12 and they offer late checkout to 1. Spent a lot of money over $2000 our time here being treated as if I haven’t paid at all and half the amenities not working or not present
Rashika
2024 年 5 月入住 5 晚
10/10 超赞
Nardos
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was very good that we are coming back July again.
Nardos
2024 年 4 月入住 1 晚
4/10 很差
Roxanne
与家人出行
2024年05月2日
满意:员工和服务,清洁度
不满意:住宿条件和设施
As of March 27, the property is undergoing construction and we had no idea when we booked. Hotel cancelled our next night but spent a long time on phone with Expedia and they still did not give a refund although they said they would. Pool is closed. Breakfast was great. But disappointed that we booked days before and no info about construction and Expedia did not follow through.
Roxanne
2023 年 3 月入住 2 晚
10/10 超赞
Ethan
团体旅客
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great atmosphere and accommodations!
Ethan
2024 年 4 月入住 1 晚
10/10 超赞
Tedi
团体旅客
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean, the staff were beyond amazing, especially Ciara! I cannot find words for their amazing service
Tedi
2024 年 4 月入住 5 晚
10/10 超赞
John
与家人出行
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room is comfortable. Staff is friendly. Breakfast is fair.
John
2024 年 4 月入住 2 晚
8/10 还可以
Lynette
2024年04月25日
满意:清洁度、员工和服务、住宿条件和设施
Lynette
2024 年 4 月入住 5 晚
10/10 超赞
Emily
2024年04月23日
满意:清洁度
Yes
Emily
2024 年 4 月入住 2 晚
10/10 超赞
Alaina
与家人出行
2024年04月21日
Very lovely hotel staff is super friendly. Just wish the had a pool for kids