Bathtub had dirt in the bottom; room dismal at best: Strange design, with television placed away from bed making viewing difficult.
Area uninviting and almost hidden.
Convenient parking; front desk staff accommodating.
Sk
2024 年 11 月入住 1 晚
6/10 一般
Jeanne
与家人出行
2024年11月3日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Dated and not well kept
Jeanne
2024 年 11 月入住 2 晚
6/10 一般
LESA
团体旅客
2024年10月30日
满意:员工和服务,清洁度
I liked the location. I did not like that there is only ice machine and it is on the first floor. The shower cover on the rod was loose and the mini fridge needed to be defrost, was unservicable. They did not make up the beds, just replenished the wash/towels. All stairway doors are inoperative - rear of the doors are damaged and are opened at all times. The cost of items are over priced.
LESA
2024 年 10 月入住 2 晚
10/10 超赞
Susan
与家人出行
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was comfortable. Nice breakfast The pool is very small. While the carpeting in the hallways was clean, it was obvious that it has just been cleaned and the dampness of the carpeting along with what seemed to be carpeting that previously smelled from smokers was not very pleasant. It should be replaced.
Susan
2024 年 10 月入住 4 晚
10/10 超赞
Jim
与配偶出行, 商务旅客
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay on the north side of Charleston.
Jim
2024 年 10 月入住 2 晚
10/10 超赞
Johnnie
与家人出行
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was really good. I like the property and I will stay there again.
Johnnie
2024 年 10 月入住 2 晚
6/10 一般
Renee
与家人出行
2024年10月28日
It hit all the basics but there were some cosmetic issues. The ceiling in my room had plaster that was falling. Housekeeping if you stay multiple days is lacking as they never came in my room the first day and I was gone all day. I had to do to the desk to get clean towels and I let them know and no apology was provided.
Renee
2024 年 10 月入住 3 晚
10/10 超赞
denise,Teaneck
与配偶出行
2024年10月27日
满意:清洁度、员工和服务、住宿条件和设施
I appreciated the cleanliness and pleasant staff
denise
2024 年 10 月入住 2 晚
10/10 超赞
Latasha
与家人出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very courteous and polite
Latasha
2024 年 10 月入住 7 晚
2/10 糟糕
Victoria
2024年10月25日
Didn’t even stay here.. accidental double booking and the manager wouldn’t even work with us to issue refund or at the very least issue credit for one night to use another time. Won’t ever book a stay at SpringHill Suites by Marriott ever again, as they don’t seem to be about customer service. And the phone lines weren’t even working for 3 or more days so had to go by hotel in person TWICE trying to get this issue corrected satisfactorily. Very poor customer service!
Victoria
2024 年 10 月入住 4 晚
10/10 超赞
Wenhui
2024年10月23日
Wenhui
2024 年 10 月入住 2 晚
6/10 一般
Jana
2024年10月22日
满意:住宿条件和设施,员工和服务
Jana
2024 年 10 月入住 1 晚
8/10 还可以
Edward
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient located near downtown Charleston (15 min) with easy access to
I-26.
Edward
2024 年 10 月入住 2 晚
10/10 超赞
Grisell
2024年10月19日
Grisell
2024 年 9 月入住 1 晚
8/10 还可以
Danny
2024年10月19日
Danny
2024 年 8 月入住 1 晚
10/10 超赞
Luis
商务旅客
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great but it is near an airport so expect some late night noise
Luis
2024 年 10 月入住 2 晚
6/10 一般
Tellona
与家人及幼儿出行
2024年10月18日
满意:清洁度、服务设施、住宿条件和设施
The hotel was nice and quiet. The person who checked me in had a bad attitude when I told her I was a Bonvoy member she didn’t want to add my number or take it
Tellona
2024 年 10 月入住 1 晚
10/10 超赞
Carol
与家人出行
2024年10月17日
Excellent stay and the staff was very efficient. They went above and beyond to help me when needed.