We stayed for 4 nights and our room was never fully cleaned. The trash was never emptied the entire time we were there. One time, the beds were made and if we wanted new towels, we had to ask for them. The front desk people did not seem to be able to answer our questions, and in fact, one guy even told us he "doesn't really work here" (even though he was behind the front counter). I was expecting the pool to be open, which is part of the reason I booked the hotel, but the gate was locked. When we asked, no one could tell us whether the pool could be accessed or not. Also, it took 2 days for someone to come and open the safe that was locked by the customers who had our room prior to us. The one positive thing I can say is that the bed was comfortable. Overall, our visit was below average and I would not recommend staying here. Next time, for a little more money, we'll choose a higher quality hotel in the area. I hope this is helpful feedback.