4/10 很差
Tiffany W.
2025 年 4 月 1 日
不满意:清洁度
A few problems
When we arrived the rooms, bedsheets and living space was not cleaned. We waited 2 extra hours , 4-6pm for the house to be cleaned but the vacuum used didn’t pick up hair balls on the rugs or sunflower seeds in the bedrooms. Then there were long screws sticking out of the bunk beds and dining chairs that came out of the cushions. They cut up the children’s thighs and shins before we noticed them. We used painters tape to cover them up but some seats we needed to sit on the edge. My concerns were not addressed until after 2-3 days post-trip. Even then, we only received a 100 refund that didn’t cover the cleaning fee. We stayed for 5 days and got no response but automated pleasantries. Too bad the trip started out poorly and our injuries and concerns were met with little apology.
Tiffany W.
2025 年 3 月入住 5 晚