Loved the service - friendly and efficient. Their attention to detail was excellent. The only regret was I did not utilise the hot tub. Will definitely try it on my next visit.
Highly recommend.
Nalini
2025 年 1 月入住 6 晚
10/10 超赞
Daniel
2025年01月13日
满意:清洁度、员工和服务、住宿条件和设施
Had an excellent stay, nothing was too much trouble and the staff were very friendly. Right in the centre so very convenient. Would definitely return.
Daniel
2025 年 1 月入住 1 晚
4/10 很差
Chris
与家人出行
2025年01月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel in good location for couples but not families. Unfortunately the room was far from soundproof. The hotel was hosting a wedding the night we stayed which had loud music playing past midnight then when that finally finished all you could hear was people from the nearby pubs. It’s fair to say my children did not get much if any sleep. Despite this we would stay there again but next time with no children and I’m sure we would have a good few more drinks inside us to help us sleep 😁
Chris
2024 年 12 月入住 1 晚
8/10 还可以
Paul
与配偶出行
2025年01月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay, nice rooms, pleasant staff—breakfast average
Paul
2025 年 1 月入住 1 晚
8/10 还可以
Daniel
2025年01月1日
Daniel
2024 年 12 月入住 1 晚
10/10 超赞
JENNIFER
与配偶出行
2024年12月31日
满意:清洁度、员工和服务、住宿条件和设施
The restaurant staff Jennifer was amazing. Great location. Great club level benefits.
JENNIFER
2024 年 12 月入住 3 晚
4/10 很差
Diane
与家人出行
2024年12月30日
满意:住宿条件和设施
不满意:清洁度
Rubbish left in room and lighters left in window. Not impressed at all seen as it is supposed to be a high rated hotel. Not enough towels either!
Diane
2024 年 12 月入住 1 晚
10/10 超赞
Osama
2024年12月27日
Osama
2024 年 12 月入住 3 晚
10/10 超赞
Michael
与配偶出行
2024年12月20日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel but bar prices were overpriced
Michael
2024 年 12 月入住 1 晚
10/10 超赞
chrystal
与家人出行
2024年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Another fantastic stay
chrystal
2024 年 12 月入住 1 晚
10/10 超赞
Michael
2024年12月16日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel and Great location.
Michael
2024 年 12 月入住 1 晚
10/10 超赞
Margarita
2024年12月12日
Margarita
2024 年 11 月入住 1 晚
10/10 超赞
Randy
与配偶出行
2024年12月8日
It was a great place to stay close to the Cardiff Castle and the room was nice. We had a problem with room service not providing cutlery for our food we order to the room. The young man said he would bring it tight away and he never came. We had to use our fingers and spoon For the morning coffee. They gave us a credit for the food which was very nice.
Randy
2024 年 12 月入住 1 晚
10/10 超赞
Meaghan
与配偶出行
2024年11月30日
满意:清洁度、员工和服务、住宿条件和设施
Great location. Just a little bit noisy after hours.
Meaghan
2024 年 11 月入住 3 晚
6/10 一般
anthea
与配偶出行
2024年11月26日
满意:清洁度、员工和服务、住宿条件和设施
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
anthea
2024 年 11 月入住 2 晚
6/10 一般
Kishen
2024年11月11日
满意:清洁度
Kishen
2024 年 11 月入住 1 晚
10/10 超赞
Erika
与家人出行, 团体旅客
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff
Erika
2024 年 11 月入住 1 晚
10/10 超赞
James
与家人出行
2024年10月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Family Accommodation
We travel a lot as a family and i have to admit, this is the best family room that we have stayed in. Modern, stylish, decent size, two queen sized beds, huge tv and functional bathroom.
James
2024 年 10 月入住 2 晚
10/10 超赞
julie
2024年10月23日
满意:清洁度、员工和服务、住宿条件和设施
The only let down over a 2 night stay was that public restrooms in the reception area on both nights were in an awful mess!!