The biggest issue was that the neighbors were partying up to 5am in the morning and there was no security to ensure that this was controlled.
Daksha
2024 年 4 月入住 3 晚
6/10 一般
Avishan
与家人出行
2024年02月3日
满意:住宿条件和设施
不满意:清洁度
Zimmer war so unglaublich dreckig und stinking, dass ich erste Nacht nicht schlafen konnte. Auf meine Beschwerde wollten sie mir anderes Zimmer gegen Aufpreis geben. Und plötzlich nach längerem Beschwerdebrief konnte ich Zimmer wechseln. Der Pool ist sauber und schön. Es ist keine Unterkunft wo man verweilen kann. Ich have mich nicht wohl gefühlt.
Avishan
2024 年 1 月入住 6 晚
2/10 糟糕
Annemarie
与家人及幼儿出行, 商务旅客
2023年10月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was nerve wrecking as all comms were on whatsapp with no one in the building knowing what to do or what codes to use. The pool was not available to use. The street noise was so bad constantly to such a degree that we were unable to sleep at night. Water running from the ceiling light in the kitchen was not attend to even after we talk with a man on he emergency phone number. This was at 21:00 at night. We checked out immediately due to an electric fire hazard in the kitchen. The security man let us out of the building after we put the key into a mailbox room at 22:30. We had to find emergency accommodation at 21:30 at night in an unsafe city. Cape Town South Africa.