The staff are friendly and go out of their way to accommodate their guests. The management team is the best I’ve seen at any location I’ve vacationed before. The honeymoon room was set up with rose pedals, kissing doves and wine.
Also, now with covid testing requirements to renter into the USA, they have a partnership with a medical clinic that comes to the hotel for rapid testing. I had NO problems at the airport boarding my plane.
Did I mention...some of the BEST Haitian food I’ve ever eaten?
Teresa
2021 年 2 月入住 2 晚
2/10 糟糕
paulla
2020年05月7日
paulla
2020 年 3 月入住 2 晚
10/10 超赞
rjmia,Plaine-du-Nord
2020年03月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice fresh air area. The environment is surrounded by natural trees which keeps the area cool
rjmia
2020 年 3 月入住 3 晚
8/10 还可以
真实旅客
2020年02月19日
满意:清洁度、服务设施、住宿条件和设施
apprécié +: l'endroit (pleine nature, arbres, tranquillité, ...etc. )
apprécié - : certaines commodités et accessoires manquants ou
défectueux, tels que téléphone, ...et.
真实旅客
2020 年 2 月入住 6 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2020年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service, clean, security tight, good food, it is a nice place to stay at, people are really friendly
真实旅客
2020 年 2 月入住 2 晚
8/10 还可以
Macko,Florida
与家人出行
2020年01月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s was a very nice experience at Auberge Vila Cana. The room , staff, breakfast and security were fine. I appreciate the fact that everywhere you go in the property the security team is always there. I recommend Auberge Vila Cana to anyone who wants to visit the country/ Cape Haïtien. The yard is beautiful, fruits and trees are surrounding the building. They kept the yard clean at all times.
Macko
2020 年 1 月入住 4 晚
8/10 还可以
Tom
商务旅客
2020年01月20日
满意:清洁度、住宿条件和设施、客房舒适度
Wish we had more time.
Tom
2020 年 1 月入住 1 晚
2/10 糟糕
Yverick,Miami
团体旅客
2020年01月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sometimes in the Day no A/C and Hot water it’s my last time
Yverick
2019 年 12 月入住 3 晚
4/10 很差
真实旅客
2020年01月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was hard for them to see my reservation I made on hotel.com. I was almost lose the money.My room wasn’t clean the way he should be , the rooms didn’t have AC during the day . They just give you AC at the beginning of the night and cut it off in the middle of the night. That was terrible I couldn’t sleep at all.but the property is really beautiful and quiet.
真实旅客
2019 年 12 月入住 2 晚
4/10 很差
真实旅客
与配偶出行, 商务旅客
2019年10月14日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The staff was extremely nice and helpful. The pool was under construction. The A/C only worked for one hour at night so the room was hot. There was no hot water. The refrigerator wasn't working. We discovered later that the outlet is was plugged into didn't work. Half of the lightbulbs needed replacing. Our room wasn't cleaned during our stay. And, the restaurant only had three items available on the menu.
真实旅客
2019 年 10 月入住 2 晚
2/10 糟糕
DrSmith,Providenciales, TCI
商务旅客
2019年09月22日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
In all my travels to Haiti, I have always stayed there, but this time they said there were no reservations for me, even after I gave the confirmation number.
I HAD TO PAY IN CASH EVEN THOUGH EXPEDIA CHARGED MY CARD
DrSmith
2019 年 9 月入住 2 晚
8/10 还可以
真实旅客
2019年09月8日
满意:住宿条件和设施,员工和服务
真实旅客
2018 年 11 月入住 7 晚
2/10 糟糕
真实旅客
2019年09月4日
真实旅客
2019 年 8 月入住 3 晚
10/10 超赞
Mélissa,Delmas
2019年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like how the staff treated me, very friendly. But I didn't like the fact that no shuttle bus was never available to take people to the airport.
Mélissa
2019 年 8 月入住 2 晚
4/10 很差
真实旅客
2019年08月30日
真实旅客
2019 年 8 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2019年08月28日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property itself is beautiful but the service and staff dont care one bit for the guests. I had to change to a different room for the first 4 days i was there!! 4 different rooms had every issue imaginable! Do not stay here!!
真实旅客
2019 年 8 月入住 8 晚
6/10 一般
Sterve
团体旅客
2019年08月28日
满意:清洁度
I liked the fresh air.
Some of the stuffs where very friendly and helpful.
What i didn't like was the pool is close for everyone at 7pm .
The employees at the front desk they are miss communication everytime.
The pool shouldn't close that early for customers who's inside the hotel .
It should close for the public.
Sterve
2019 年 8 月入住 4 晚
8/10 还可以
真实旅客
与家人出行
2019年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Need to adjust restaurant and food services at any times
真实旅客
2019 年 7 月入住 3 晚
6/10 一般
真实旅客
2019年07月31日
the only thing that interested me during my days in this hotel was a girl who drew my attention. and this girl was unique to my eyes. and also the bar staff kendy and daniel. if one day I decide to spend one of this day in this hotel it is only if this girl is always working in this hotel.
真实旅客
2019 年 7 月入住 14 晚
6/10 一般
Jennifer
2019年06月19日
满意:住宿条件和设施
it’s a nice place to stay. But their services are terrible.
Jennifer
2019 年 6 月入住 5 晚
8/10 还可以
真实旅客
与家人出行, 团体旅客
2019年06月15日
满意:员工和服务、服务设施、住宿条件和设施
Friendly staff-good food-beautiful garden view😁
I would recommend to Friends and family.
真实旅客
2019 年 6 月入住 8 晚
10/10 超赞
Flore
2019年06月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Vacation
Amazing stay- Friendly staff.
Flore
2019 年 6 月入住 4 晚
4/10 很差
真实旅客
与家人及幼儿出行
2019年04月17日
满意:住宿条件和设施,服务设施
不满意:清洁度
At check in our room was dirty, their was Cockroach and trash in the room. And on the of check out we missed our flight cause there was no driver available to bring us to the airport.