We had our young grandson with us late afternoon/early evening for dinner & found it impossible to find a table outside which was out of earshot of some of the most vile language we've ever heard. (And we both grew up & still live on one of the largest & roughest council estates in the UK)
The room itself was ok, though the cleanliness of the bathroom left much to be desired. The mattress was too firm & not comfortable.
Herbal tea in the room is usually provided in other b&bs, as are biscuits ...
The staff were, in the main, kind & efficient. However, when I paid for breakfast, the woman at the bar needed help to open the till, had no idea what we had (despite us being the only guests in the dining room) and was unaware that drinks were included!
Overall, the premises are tired, in a state of disrepair & in need of a complete tidy up, inside & out.