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Windtower Lodge and Suites

3.0 star property
Aparthotel in Canmore with 24-hour fitness centre and restaurant

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Photo gallery for Windtower Lodge and Suites

Exterior
Terrace/patio
Exterior
Pillow-top beds, free WiFi, bed sheets
Balcony view

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Room options

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About the area

Map
160 Kananaskis Way, Canmore, AB, T1W 3E2

What's nearby

  • Canmore Recreation Centre - 3 min drive - 2.7 km
  • Canmore Caverns - 3 min drive - 2.8 km
  • Canmore Golf and Curling Club - 4 min drive - 2.8 km
  • Grassi Lakes - 5 min drive - 4.3 km
  • Silvertip Golf Course - 6 min drive - 3.4 km

Getting around

  • Banff Station - 22 min drive
  • Calgary International Airport (YYC) - 77 min drive

Restaurants

  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪The Grizzly Paw Brewing Co - ‬16 min walk
  • ‪Iron Goat Pub & Grill - ‬3 min drive
  • ‪The Rose & Crown - ‬13 min walk

About this property

Windtower Lodge and Suites

Aparthotel in the mountains
Take advantage of laundry facilities, a fireplace in reception and a 24-hour gym at Windtower Lodge and Suites. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Limo/town car service, express check-out and a TV in reception
  • A vending machine, a lift and ATM/banking services
Room features
All 80 rooms offer comforts such as heated floors, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Heated floors, shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Heated floors, coffee/tea makers and daily housekeeping

Languages

English

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Windtower Lodge Canmore
Windtower Lodge
Windtower Canmore
Windtower
Windtower Lodge And Suites
Windtower Lodge & Suites Canmore, Alberta
Windtower Hotel Canmore
Windtower Lodge Suites
Windtower And Suites Canmore
Windtower Lodge and Suites Canmore
Windtower Lodge and Suites Aparthotel
Windtower Lodge and Suites Aparthotel Canmore

Frequently asked questions

How much is parking at Windtower Lodge and Suites?

Self-parking is free at this property.

What time is check-in at Windtower Lodge and Suites?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Windtower Lodge and Suites?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Windtower Lodge and Suites located?

Situated in the mountains, this aparthotel is within a 15-minute walk of Yamnuska Mountain Adventures, Elevation Place and Canmore Mountain Market. Big Head Sculpture and Canmore Nordic Centre Provincial Park are also within 1 mile (2 km).

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Windtower Lodge and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 260 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Craig

Liked: Staff & service

Too hot to sleep.

The thermostat did not work, making the room too hot to sleep despite opening the windows.Several attempts to contact the hotel went unanswered.Left after one night of two night stay as I was feeling ill due to lack of sleep.Getting to room was an obstacle course due to mattresses in hallway from renovations.Hallways were filthy due to renovations.The room itself was fairly clean though. Can not recommend due to lack of management feedback or concern.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
When we arrived, Expedia hadn’t booked us into the hotel. So we had no reservations the hotel, even though I had a reservation number. Plus there wasn’t anyone at the front desk, had to call to get service! The girl that cam to help me was wonderful! It took her about a half hour to get us checked in by calling Expedia! Expedia still didn’t help her with our booking! This was more of a Expedia issue! Hotel was very run down from my last stay about 6 years ago! Would book this hotel ever again! Not sure I’ll us Expedia again either!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

The suites are smaller but are perfect for 2 to 4 ppl. Underground parking was easy access in and out. No bbq or chairs on our patio & there was some construction but no bother to stay. Pillows are hard, beds are good & had all amenities we needed.
Stayed 2 nights in Mar 2021

8/10 Good

Viola

Nice 3 day stay

We stayed in a room with kitchen and private bedroom. It was clean and spacious. Very private, with a balcony and amazing views. I will be coming here again for sure.
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Booked and paid for a suite. Then an hour before we were going to leave for Canmore I got a phone call and was told they were sold out and that we were going to be switched to a standard Queen room. After saying that was not ok and waiting for another hour we ended up with the room we booked. Gong show. Showed up and nobody was at the office. Finally found someone and after getting our room keys they didn’t work.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

This hotel was very clean, quiet, with a comfortable bed. Staff was friendly and was easy to get settled. Room was much smaller than I expected with no secondary seating. Photos definitely made it seem larger. While I had a great stay the price point for such a small room can be steep
Stayed 2 nights in Mar 2021

8/10 Good

Sherry

Affordable and spacious.

Stay was good, unit was a little older but clean and comfortable. We were expecting two twin beds and a queen in a two bedroom but there was two queens one in each bedroom and a pullout couch. So it was fine and supported our family needs but there were no extra blankets for the pullout couch. Luckily we had an extra blanket with us. We would stay there again.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Location was good. Pullout coach was dirty with clothing and food left behind when you pulled it out the mattress was stained - gross!
Stayed 2 nights in Feb 2021

10/10 Excellent

Brian, Alberta

The only thing I didn’t like was the bed as it was to soft and we both sunk to the middle. Other than that everything was good .
Stayed 2 nights in Jan 2021

4/10 Poor

Chris, Calgary

Nice property, our bed was way to soft and had a terrible sleep
Stayed 1 night in Jan 2021

6/10 Okay

Derek

Liked: Room comfort
The condo was nice and was a great value for Canmore. The only thing negative thing I have to say is the bed in the condo we stayed in was horrible.
Stayed 2 nights in Dec 2020

8/10 Good

Amy

Perfect location for Banff and Kananaskis visits

The suite we stayed in is perfect for family, the kitchen is a good size. We requested for queen bed in the room but there was no available, joining the two twin bed is not the best idea. There was a little view on the first floor as they are still working on the renovation of the other rooms. I like that there was laundry ensuite, my kids mess up their snow pants when we went skii at kananaskis. Its a good location to stay if you want to explore banff and kananaskis in two daysso you dont have to go from one hotel to the next. reasonable and good size for family. We enjoyed our family break in this hotel.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service

Average with paid parking

The room was small,nice and clean. The door would not open easily , sometimes one needs to try 10+ times. Definitely an issue with those cards that were all laying over the receptionists desk . 2 people ahead of me were offered free parking while I was asked to pay for it. Difficult to find parking in the area. The building is shared with residents who live there permanently.
Stayed 1 night in Sep 2020

4/10 Poor

Allan

Liked: Staff & service
Disliked: Room comfort
Great property. Signs in room say wait 6 hours for floor heat, not working. Electric fireplace worked, but had to turn off and on manually throughout stay, freeze or sweat if you don’t. Generally they don’t care. Exit signs dangling by a wire. No coffee in rooms,they had tea and decaf, how hard to go get coffe at grocery store. Too bad, great property poor management.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Christophe, Edmonton

The location is excellent although some areas of the property are a little outdated. Everything is clean and tidy, and for the price point it'd be hard to do better!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Anastasia

It was a great place to stay. The room was pretty warm, even though it was October in Canada, but they had a fan and we opened the window for the night. We will definitely stay again.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Nice Room, bad bed

The room was nice and cozy but the king size bed was sagging badly and was propped up by a 2x4 leg. Other than that it was a great stay
Stayed 1 night in Sep 2020

8/10 Good

Curtis

Quality under renovation

The room was equipped with all modern equipment, however the thermostats did not control the temperature so it was 25° regardless of what we set. The renovations seemed so rushed Dents on the window sills from installation, a paint stain on the floor. Just cosmetic errors. The booking site does not list dog friendly, and the hotel webpage is out of date. Not all the additional stuff like the hot tubs or resturaunt are open. Would recommend calling to confirm what room you would be set up in as we had Hi way 1 outside our window droneing throughout the night as we had to leave our windows open all night.
Stayed 3 nights in Oct 2020

8/10 Good

Michael

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

I needed a place to rest my head before a 4am wake-up call, so didn't want to spend a fortune. The Windtower fit that bill nicely. There was some noise transfer, the room was just ok, and the bed wasn't all that comfortable - but you get what you pay for.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020