There was a vibration like sound in the unit that was uncomfortable and we let them know a few times. They could shut off the machine ( or source) causing it but it kept coming back. Would not go back here.
Reginald
於 2025 年 3 月住了 5 晚
10/10 優異
Hector
2025 年 4 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Great property
Hector
於 2025 年 3 月住了 7 晚
10/10 優異
Tyler
2025 年 3 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Tyler
於 2025 年 3 月住了 4 晚
8/10 不錯
Juan Pablo
2025 年 3 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Juan Pablo
於 2025 年 3 月住了 1 晚
10/10 優異
Jessica
2025 年 3 月 24 日
讚好:整潔度、職員與服務和住宿狀況
We enjoyed everything about this place
Jessica
於 2025 年 3 月住了 5 晚
10/10 優異
Jeffrey
親子同遊
2025 年 3 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful property for a family vacation perfectly located in the middle of the peninsula
Jeffrey
於 2024 年 11 月住了 2 晚
10/10 優異
alex
家人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean and safe! Service was excellent and everyone was very cordial.
alex
於 2025 年 3 月住了 4 晚
10/10 優異
Eldon
2025 年 3 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Eldon
於 2025 年 3 月住了 1 晚
8/10 不錯
Frank
家人同遊
2025 年 3 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is not an " All Included" hotel, just in case this is what you look for.
Frank
於 2025 年 2 月住了 3 晚
10/10 優異
June
2025 年 3 月 8 日
讚好:整潔度、職員與服務和住宿狀況
This is a beautiful property and the service is excellent.
June
於 2025 年 2 月住了 9 晚
10/10 優異
anthony (port washington)
家人同遊
2025 年 2 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice clean property. Huge nice clean pools. Jacuzzi spa beautiful beach. Friendly staff. Good food. Nice rooms. Convenient to all.
anthony
於 2025 年 2 月住了 4 晚
10/10 優異
Fernando
2025 年 2 月 16 日
Fernando
於 2025 年 1 月住了 5 晚
6/10 一般
Christina
伴侶同遊
2025 年 2 月 10 日
讚好:整潔度、職員與服務和住宿狀況
The rooms are lovely, but they nickle & dime you to death. By the time you pay for every drink, meal, & overpriced groceries at their market, it is much cheaper to choose one of the all-inclusive options, with the same quality of rooms & grounds.
Christina
於 2025 年 1 月住了 5 晚
6/10 一般
Cheryl
2025 年 2 月 9 日
讚好:整潔度、職員與服務和住宿狀況
I like the flexibility of dining out or being able to cook in the room...the washer and dryer is a big plus if on an extended stay. I have been staying at this location for the last 10 years.
Cheryl
於 2025 年 2 月住了 7 晚
8/10 不錯
Nancy (New York)
伴侶同遊
2025 年 1 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Large property! Very clean. Beautiful pools and beach. Dining options were good. Had washer dryer in our studio along with a whirlpool tub and small kitchen which was good to have in the room. We don't like adjoining rooms (as you can hear everything through the door) which we got but luckily there was nobody next door for our entire stay. We had an Air conditioning leak which caused a small part of the plaster to fall. They came right away to fix it and plastered it back without fixing the leak and it happened again! Otherwise, the room was clean and comfortable. Friendly check in and nice staff. Would stay here again.
Nancy
於 2025 年 1 月住了 2 晚
10/10 優異
Juan (Sao Paulio)
2025 年 1 月 18 日
Juan
於 2025 年 1 月住了 6 晚
6/10 一般
真實旅客
2025 年 1 月 13 日
讚好:客房舒適度
不滿:整潔度和住宿狀況
Meh
Property is great for kids but not for romantic getaway. Area is convenient and very safe. Getting an umbrella on the beach was like hunger games. Food was comically bad. Room was nice enough but smelled like mildew. Fridge wasn’t cold despite changing the settings- used freezer as fridge since it wasn’t very cold either. Respect people trying to make a living, but peddlers coming up to us on beach every 20 min trying to sell sunglasses or jewelry etc was annoying and not something we experienced at other Cancun resorts. Housekeeping knocked every morning from 8:30-9am and if we were still in room they didn’t come back. We paid a lot more than usual because of new years peak pricing, so generally would be less bothered by all of this, but for the money, not worth it. We’ll go back to the intercontinental next time
真實旅客
於 2024 年 12 月住了 7 晚
8/10 不錯
Nicole
家人同遊
2025 年 1 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property and staff were great. Very clean and easy to get around. The beach is one of the best we have experienced in Cancun. The downfall was access to loungers. During our 5 day stay, we never got a chair poolside and the latest we went down to the pool was 9:30 am. It was very disappointing. We did get chairs on the sand on the beach, but there were a few very windy days that made it uncomfortable to sit on the beach.
Nicole
於 2025 年 1 月住了 4 晚
10/10 優異
Jose Leon
2025 年 1 月 10 日
Jose Leon
於 2025 年 1 月住了 2 晚
10/10 優異
Eduardo
家人同遊
2025 年 1 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All is fine with this hotel and surrounding areas, very well located