坎昆金字塔全包式绿洲大酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：08:00–20:00。

坎昆金字塔全包式绿洲大酒店住宿费用是多少？

截至 2026 年 3 月 1 日，我们找到的坎昆金字塔全包式绿洲大酒店 2 位成人 1 晚最低价是 2987.08（不含税费），入住日期是 2026 年 3 月 2 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

坎昆金字塔全包式绿洲大酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在坎昆金字塔全包式绿洲大酒店办理入住？

开始办理入住：15:00；停止办理入住：00:00。在限定时间内可安排延迟入住。

何时可在坎昆金字塔全包式绿洲大酒店办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

坎昆金字塔全包式绿洲大酒店提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮（需遵守相关限制），活动包括：足球、网球、排球等等。

坎昆金字塔全包式绿洲大酒店的地址在哪里？

这家饭店区住宿依傍着海滩，距离绿洲体育场和伊贝罗斯塔坎昆高尔夫球场步行不到 10 分钟。而且，海豚海滩和La Isla购物中心距离酒店不到 5 公里。

坎昆金字塔全包式绿洲大酒店点评、优惠和照片 2026

Q: 坎昆金字塔全包式绿洲大酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

街区简介

坎昆金字塔全包式绿洲大酒店地处坎昆的饭店区，邻近机场，并且位于海滩。如果您的日程安排包括购物，La Isla购物中心和坎昆港口码头镇中心购物中心肯定值得一逛，若想欣赏当地自然景观，可以探索海豚海滩和女人岛西岸，坎昆角和尼祖克国家公园。带孩子一起旅行？请考虑选择索希米尔科，或者到绿洲体育场参加一场活动或游戏。抓住机会体验该地区的刺激水上活动，如浮潜。访问我们的坎昆旅行指南

8/10 还可以

Guo

2025 年 8 月 19 日

满意：服务设施，员工和服务

不错的酒店

2025 年 8 月入住 3 晚

4/10 很差

Weixing，Port Charlotte

与家人出行

2025 年 7 月 29 日

不满意：清洁度、员工和服务、住宿条件和设施

Bad room service

2025 年 7 月入住 3 晚

8/10 还可以

Douglas Joseph

与配偶出行

2026 年 3 月 1 日

满意：清洁度、服务设施、住宿条件和设施

The reviews about this place are entirely misleading. While the room was a bit dated we don't go on vacation to stay in a room. The events and shows offered through the resort were on a par with some of the newer and more renowned locations in the area. The food was exactly what you expect with 3 buffet locations, and 3 different coffee locations. The local places within the resort needing reservations were top notch. The fillet at Careyes was one of the better ones I have ever had and the service was great. All in all we loved the stay here, the beach was clean and staff were serving food and drinks on it, the pool was well kept and while getting chairs was difficult after 8 am that was more on us fir not getting up early. The line ups for food were the same as they would be in any large resort. They moved fairly fast and had a decent selection for everyone. The bars served local and house liquors, with options for upgrades for non well options. But the liquor is included in the cost and if you are going to party it really doesn't matter if it isn't grey goose or Pappy van Winkle All in all the location and resort were an absolute will revisit again and as we stayed in THE PYRAMID in a standard room on the 2nd floor I know we left some additional amenities on the table and we will upgrade later on for them. So while a slightly older resort than some and while the rooms may be a shade dated and it has a party vibe to it. it was solid and a quality 8/10.

Atrium shows every other night at 7:15 pm as seen from the 2nd floor in the Pyramid

2026 年 2 月入住 8 晚

4/10 很差

Sean

2026 年 2 月 27 日

Most things here were just average at best. It’s a huge resort with a couple of large pool areas but hardly any loungers. All part for them to upsell cabanas and “beach clubs” we did this a couple of days but not with the extra charges for an all inclusive resort. Biggest disappointment - everywhere is under staffed. Every bar is a long wait during the day, swim up bars and beach club bars were almost always 10-15mins. Very few servers to bring drinks or to serve at the bars, unless you’ve paid for the extras at the beach clubs. Restaurant reservation weren’t the easiest to make happen but the food was generally good, but never fantastic. Overall, I’ll stick to RIUs for a better all inclusive experience in the future.

2026 年 2 月入住 6 晚

2/10 糟糕

Jorge Alexander

团体旅客

2026 年 2 月 27 日

不满意：清洁度、服务设施、住宿条件和设施

What appears to be a vibrant, all-inclusive getaway at Pyramid at Grand Oasis quickly becomes one of the most disappointing resort experiences I’ve had. The promised quality service and variety of dining options are mostly a façade. Traveling with a group, we were told the resort was “extremely busy,” which became the excuse for every issue that followed. In five nights, we only ate together twice (both after 9 p.m.) and every restaurant brought new frustration. Sakura served bland, unbalanced sushi, and Bahia Steak House was the worst of all: tough steaks, unappealing appetizers, and a kitchen unable to cook a simple medium-rare correctly. Tatish Buffet felt unsafe, with gray, lukewarm food sitting out for hours and long wait times. Hosts regularly made being seated feel like a problem, even bringing one person in our group to tears with their harsh tone. Only Le Buffet and The White Box offered consistently edible food. Drinks were just as disappointing. Most bartenders seemed inexperienced, cocktails tasted cheap and watered-down, and quality varied wildly. The only reliable bar was Sian Khan. While the pools and beach look appealing, the rooms were outdated, uncomfortable, and had bug problems. To make matters worse, nearly everything closed by 11 p.m., and many advertised amenities, like karaoke, were exaggerated or nonexistent. Overall, I cannot recommend this resort to anyone.

2026 年 2 月入住 5 晚

6/10 一般

Shelly

与配偶出行

2026 年 2 月 25 日

不满意：清洁度

Call tax a tip, because that’s what it is. You never know how much anything really is as far as tours and stuff. Book them ahead of time to save money. Also, the check out process can be long. You have to wait in the same line as the check-in people. Bar tenders were awesome, food was just okay, and rooms are not the cleanest. Floors are kinda dusty and dirty and we did sets a clock roach in our room at night. Bed was okay.

2026 年 2 月入住 4 晚

6/10 一般

Amy Jo

团体旅客

2026 年 2 月 25 日

满意：住宿条件和设施，清洁度

Housekeeping was great. Drinks and food sub par. A couple of restaurants tried to upcharge on drinks even though our concierge had informed us prior that was not to be the case. We spent the week in a bit of confusion as to what was available with our all-inclusive pkg. Very few umbrellas for pool lounging.

2026 年 2 月入住 7 晚

8/10 还可以

Lance Myron King Melitta

与配偶出行

2026 年 2 月 25 日

满意：清洁度、服务设施、住宿条件和设施

Great stay good food

2026 年 2 月入住 5 晚

4/10 很差

Alice Marie

2026 年 2 月 24 日

Food was mediocre, we were hit with addition fees upon checking in for what the call hotel resort fees of over $200, this is only in the Mexican state of Quintana Roo, taxis are outrageous expensive compared to Puerto Vallarta. adult pool area is right next to the party area and the music was unbelievably loud. If you happened to miss a reservation for dinner they will charge you, staff at restaurants and pool was the only saving grace as they were super nice and helpful, not so much the staff in the check in areas. Room was ok, some issues with water pressure a few times but we managed. We will NOT be going to Cancun area again as there is are hidden cost in everything

2026 年 2 月入住 21 晚

10/10 超赞

Eldar

2026 年 2 月 24 日

满意：清洁度、服务设施、住宿条件和设施

Good

2026 年 2 月入住 6 晚

2/10 糟糕

Laura

与配偶出行

2026 年 2 月 24 日

不满意：清洁度、服务设施、住宿条件和设施

Room was out of date. Tall tub difficult to get into to shower. The second shower was the same but tiles missing all grout and shower didnt work well, pulled spiut tab and it would fall out. When scheduling booking couldnt add 2nd person but when emailed they gave me a quote i would pay at the hotel for adding. Once arroved thwy told me pricing had gone up and was more expensive and would not honor their pricing. The food was mediocre and drinks were all basic. They didnt have creams or liquored flavors that are more in style for flavouraed drinks. The margaritas and pina coladas were basic ad missing flavor. And only 1 option of beers. Struggled getting into getting food at restaurants and drinks. The outdoor food bars had food sitting out in sun for hours and most food spoiling witing for someone new to get sick. Not enough chairs in the beach onces they did have were mostly all in plain sun and missing umbrellas... but you could pay for them and they could offer some with umbrellas. Dont make same mistake as i did and spend a few more dollars and go to a better quality hotel.

2026 年 2 月入住 5 晚

6/10 一般

Charline

2026 年 2 月 23 日

2026 年 2 月入住 3 晚

2/10 糟糕

Stacey

与配偶出行

2026 年 2 月 23 日

不满意：服务设施，清洁度

We booked an ocean front room, when we arrived the front desk told us the resort was sold out, the room wasn't available. We would be put in a standard room. No upgrades were available for the whole week. They were quite rude about it and told me to deal directly with Expedia about a refund for the downgrade in room. I had a manger get involved, still unable to provide me with any type of upgrade for our room for the whole trip. We had the pearl bracelet that got us better food options, however the resort was booked and reservations for dinner each night was booked. After complaining about the service, I managed to get dinner reservations made for each night, I didn't choose, they gave me what they could. The a la carte breakfast looked nice, however upon arrival we were told it was a 45 min wait for a table. Each morning was the same. We showed up late for our reservation at the Italian restaurant. our mistake, we thought the reservation was for 9, it was for 7 They refused to seat us without our confirmation slip. The manager of the restaurant actually walked all the way to our building to get the confirmation paper from our concierge, walked it back to prove us wrong, then told us we could go to the buffet. The restaurant was not full, it closed at 10, he would seat us if we could prove our reservation was for 9 but would not seat us because it was at 7. The customer service was no bueno! 2/10. The beach was perfect, bali beds had excellent service 9/10 Food 5/10 Room 3/10

2026 年 2 月入住 4 晚

8/10 还可以

Sefika

2026 年 2 月 23 日

满意：清洁度、服务设施、住宿条件和设施

“The hotel lacks sufficient lounge space, and many guests reserve seats very early in the morning, which creates inconvenience. Additionally, there are not enough restaurant reservations available. Aside from these issues, everything else was fine.”

2026 年 2 月入住 4 晚

8/10 还可以

Jillian

团体旅客

2026 年 2 月 22 日

满意：清洁度、服务设施、住宿条件和设施

The amenities were excellent, and the rooms were cleaned daily. Sometimes we had to request new toiletries/water after the room was cleaned. This level (pyramid) gets you more access than some other rooms at the same resort, which was great! We had more dining options.

2026 年 2 月入住 5 晚

8/10 还可以

Sandy

与家人及幼儿出行

2026 年 2 月 21 日

满意：服务设施

La comida de Le Bufet

2026 年 2 月入住 5 晚

2/10 糟糕

Maria Adriana

与家人出行

2026 年 2 月 21 日

满意：清洁度

The room , how we buy our packages in advance and pay estar for rooms to be in ocean view and king size beds and when we get their they don’t tell us nothing until they take us to our room and nothing what I paid for in advance , last time I’m staying in this hotel

2026 年 2 月入住 6 晚

10/10 超赞

Olusegun

团体旅客

2026 年 2 月 20 日

满意：清洁度、服务设施、住宿条件和设施

Clean room, great staff

2025 年 10 月入住 3 晚

4/10 很差

elisabetta，new york

与家人及幼儿出行

2026 年 2 月 20 日

满意：清洁度

不满意：住宿条件和设施，服务设施

Pro: great location and beach, awesome personnel, hard workers, always available and with a smile on their faces. Cons: Very hard to find a chair available on the beach or near the pools. You have to wake up at 6am and run to occupy what you can find available...and you need to be lucky. There are no umbrellas on the beach, no umbrellas near pools. Looong lines at the buffet locations at every hour and we were not able to make any dinner reservation at any restaurant, at our arrival everything was booked for weeks already... ...Finally, we woke up at 4am one day with water all over our room floor , coming from the hallway putside the room, noone know why, noone offer a refund nor a reimburse of our soaked wet stuff.

2026 年 2 月入住 4 晚

2/10 糟糕

Leard

2026 年 2 月 19 日

I am extremely disappointed with my experience at The Pyramid by Oasis. When we arrived, we were informed that our original room was no longer available because the hotel had overbooked. Instead of honoring our reservation, they switched us to a different room without any real explanation or proper accommodation. What made the situation worse was the attitude of the staff. They were rude, unhelpful, and showed no concern for the inconvenience they caused. There was no apology, no effort to make things right, and no customer service whatsoever. After traveling and expecting a smooth check-in, this was the last thing we needed. Overbooking is a management issue, not the guest’s fault. The way it was handled was completely unprofessional. I would not recommend staying here if

2026 年 2 月入住 3 晚

2/10 糟糕

Eli

与配偶出行

2026 年 2 月 19 日

不满意：住宿条件和设施，服务设施

No me respetaron la habitación que había pagado y ni siquiera pudieron darme solución, solamente diciendo que no había habitaciones disponibles y que me darían una estándar y si no quería me fuera a otro hotel 😑🙄 osea que querían que les regalara mi dinero y que la aplicación o agencia con la que reserve ya luego me resolviera el problema, pésimo servicio. A la llegada te invitan a un desayuno al día siguiente y te roban casi 4 horas de tu tiempo para la venta de membresía (socio de oasis) de millones de pesos, y si no la compras se molestan y desaparecen, se van al baño y nunca regresan, agregando que un día por la mañana se fue la luz, un desorden.

2026 年 2 月入住 4 晚

6/10 一般

ELIZABETH，Milwaukee

与配偶出行

2026 年 2 月 18 日

满意：清洁度、服务设施、住宿条件和设施

Our room only had 2 double beds. My fiancé and I prefer to sleep in 1 bed and double beds are not big enough. I requested a king size months ago and received a reply they would accommodate but they didn’t and said they had none available. Our shower drain wouldn’t drain they sent someone twice to plunge but it didn’t work so had to shower with it in low pressure so the water could drain. Couldn’t get dinner reservations at all our first night and the second night was able to lock in 3 dates of our 6 night stay with what was available. Buffet was small and repetitive and saw cross contamination of food also just other foods mixed with foods. No blenders at any bar except one so no frozen drinks in the hot weather. Some of the cooks looked miserable. Grill was supposed to open at 11 and kept being told 15 min but was told it wasn’t ready til 11:30. Definitely consider this a low budget hotel.

2026 年 2 月入住 6 晚

10/10 超赞

Heriberto

2026 年 2 月 17 日

满意：住宿条件和设施，清洁度

Every single thing was awesome except breakfast delay at cafe del mar

2026 年 2 月入住 5 晚

2/10 糟糕

Dona R

与家人出行

2026 年 2 月 17 日

不满意：住宿条件和设施，清洁度

Room smell was horrible. Asked for change. They had nothing available. When we showered and floor in bathroom and across hall flooded. To accommodate us they offered more towels to absorb water. We discovered a 7” hole in the tub so every time we showered floor flooded. Thus the horrible smell of molding water under loose tiles on floor. Day 4 after husband slipped on wet floor and torn off his big toe toenail they finally had repair staff fix the hole in tub but that did nothing for the horrible smell. We spent most of day on beach or at pool. But sleeping in room growing with mold was less than desirable. The tiles on floor were no longer glued down where water leaked so this problem must have been going on for a long time

2026 年 2 月入住 7 晚

2/10 糟糕

Kelly

与家人出行, 团体旅客

2026 年 2 月 17 日

不满意：清洁度、服务设施、住宿条件和设施

We purchased an ocean front suite and upon arrive were told they were sold out and they couldn’t give it to us. The hotel has done nothing for us and Expedia has done nothing for us even though I contacted multiple times and was told we were on a “urgency” list. We couldn’t get a reservations for dinner and overall just a horrible experience.

2026 年 2 月入住 4 晚

坎昆金字塔全包式绿洲大酒店

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