Excellent hotel the positives.
* Food options are plentiful....16 different restaurants, some you have to book ahead of time either the day of or anytime during your stay. It's very easy and convenient to download the oasis app as you can naviagate the whole resort, book your restaurants, and see what activities and entertainment they have going on.
* Clean rooms
* Biggest pool in Cancun, make sure you get your spots early, a lot of guest get up insanely early and put there towels down. This doesn't reserve your spot but just get out there early.
*Beach is what you came here for and it's one of the biggest properties in Cancun thus having one of the biggest beach areas in Cancun. Again get there early to get a good spot.
The constructive criticism and additional things to know.
* They give you 2 towels per room when you get your towels at the kiosk. They also give you 2 towels in your room when you first arrive.
*Uber is your friend and safe, if you take the taxis or hotel transportation it's over 5x more.
*Explore downtown Cancun, it's just a few minutes from this hotel. Again, it's safe to venture out.
* Stay at the pyramid with the black band, that gives you more options for restaurants, private beach beds, you have to pay a little extra for them, and just an overall better experience.
Overal this hotel is clean, safe, and good for familys and adults. Great atmosphere and very relaxing. All the staff is very friendly and accommodating. Will come here again.