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Paradisus Cancún – All Inclusive

4.5 star property
Families thrive at this oceanfront paradise where international cuisine delights by day and poolside cocktails create the perfect sunset atmosphere

Choose dates to view prices

Paradisus Cancún – All Inclusive offers a retreat near El Rey Ruins with 9 international cuisine restaurants. Enjoy swim-up and beach bars, yoga classes, and YHI Spa treatments. Praised for family-friendly offerings and prime beach location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 18 of 18 rooms

Premium Master Suite Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 656 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Two Bedrooms Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
2 bedrooms
Blackout curtains
Premium bedding
  • 1097 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Master Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Suite Sunset View Adults Only

View from room

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 592 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite – Ocean View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Sunset View Adults Only

Premium bedding, free minibar, in-room safe, desk

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 645 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

View from room

Family Concierge Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Suite Ocean View

Shower, eco-friendly toiletries, hair dryer, towels

Family Concierge Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 592 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Governor Suite

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

Family Concierge Suite Sunset View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

Family Concierge Junior Suite Sunset View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

Family Concierge Two Bedroom Sunset View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 1 King Bed

Family Concierge Two Bedroom Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Junior Suite Sunset View Adults Only

Premium bedding, free minibar, in-room safe, desk

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 474 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

View from room

The Reserve Adults Only Junior Suite – Ocean View

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
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About the area

Located on the beach, Paradisus Cancún – All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. Luxury Avenue Shopping Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Museo Maya Trailhead. El Rey Ruins and Teatro de Cancún are two other places to visit that come recommended. Discover the area's water adventures with jet skiing, kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guideOpens in a new window
Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 5 min walk - 0.4 km
  • Oasis Arena - 8 min walk - 0.7 km
  • Ballenas Beach - 13 min walk - 1.1 km
  • Maya Museum of Cancun - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Chambao - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Confessions - ‬8 min walk
  • ‪The Great Room - ‬9 min walk
  • ‪Delphina - ‬9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury all-inclusive property near Luxury Avenue Shopping Mall
Located close to Museo Maya Trailhead and El Rey Ruins, Paradisus Cancún – All Inclusive provides a golf course, a swim-up bar and a beach bar. Indulge in a hot stone massage, a body treatment and a body wrap at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, a local area shuttle and express check-out
  • Babysitting (surcharge), wedding services and books
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 656 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

This property is closed from 2 June 2025 to 31 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 82.37 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Cancun All Inclusive Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Cancún
Paradisus Cancún All Inclusive
Paradisus Cancún – All Inclusive Cancun
Paradisus by Melia Cancun All Inclusive
Paradisus by Meliá Cancun All Inclusive
Paradisus Cancún – All Inclusive All-inclusive property
Paradisus Cancún – All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include tennis, aerobics classes, cooking classes and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall and El Rey Ruins. La Isla Shopping Mall and Teatro de Cancún are also within 9 mi (15 km).

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Reviews

Paradisus Cancún – All Inclusive Reviews

8.0

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1163 out of 2249 reviews
Rating 8 - Good. 452 out of 2249 reviews
Rating 6 - Okay. 275 out of 2249 reviews
Rating 4 - Poor. 166 out of 2249 reviews
Rating 2 - Terrible. 193 out of 2249 reviews

Reviews

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and enjoy some restful days
Stayed 4 nights in Apr 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Gabriella Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice, clean, rooms were amazing and so was the service no complaints
Stayed 4 nights in May 2025

10/10 Excellent

Chia-Pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and very clean resort
Stayed 3 nights in Apr 2025

10/10 Excellent

Navdeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
very relaxed environment, plenty of things to do on sight, good food options, beautiful views of the ocean
Stayed 6 nights in May 2025

10/10 Excellent

mildred

Liked: Cleanliness, amenities, property conditions & facilities
Clea, very good service, friendly staff, wonderful vacation
Stayed 5 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, especially considering the price. Food was very good for all inclusive standards.
Stayed 7 nights in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was excellent service and good food
Stayed 5 nights in May 2025

8/10 Good

Juana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and the staff friendly and helpful, especially Gerardo in outside buffet area and the coffee lady!
Stayed 4 nights in May 2025

10/10 Excellent

Roxanne

Liked: Staff & service, amenities, property conditions & facilities
The resort had such an amazing view and very attentive staff. I’ve been to various resorts in the Cancun area and this one is the best I’ve been too.
Stayed 3 nights in May 2025

8/10 Good

Summaya

Liked: Cleanliness, staff & service, amenities
A lot of variety in dining options! Good food and amazing staff! Had a blast!
Stayed 5 nights in May 2025

10/10 Excellent

Marshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! I definitely plan to come back here! Friendly staff, massive pools and beautiful beachfront. Food is excellent ⭐️⭐️⭐️⭐️
Stayed 10 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE, staff were lovely, food was amazing, so much entertainment, valet service for car parking ( rent a car it's so worth it) SO much to do around the hotel as well
Stayed 5 nights in May 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and relaxing holiday. Staff were helpful and the facilities were beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew William

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. The Reserve adults only building was perfect for our needs. The resort is absolutely beautiful, can’t wait to see it after the remodel.
Stayed 4 nights in May 2025

10/10 Excellent

Arpit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well managed. The size of the resort is on the smaller side but the interior design and architecture are unique. The whole family loved the food and drinks - both were a cut above many comparable all-inclusive resorts. Excellent service as well.
Stayed 5 nights in Apr 2025

10/10 Excellent

CYNTHIA

Wonderful staff and wonderful service. Especially loved dinning in Flora and Blue Agave. Thank you for making our stay excelllet!
Stayed 8 nights in May 2025

8/10 Good

Hamidreza

Liked: Cleanliness
The food was average, but the pool and bars were good. The rooms need some renovation but not too bad. Very kid friendly and many pools and places to eat.
Stayed 5 nights in May 2025

10/10 Excellent

Vladyslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay at Paradisus hotel. The stuff was very friendly and helpful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Agneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to spend a vacation with your family and friends. The entire resort is family friendly and would do absolutely anything to satisfy your needs. The staff is super polite and professional. I highly recommend as a vacation destination.
Stayed 6 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks were very good. Rooms were clean.
Stayed 4 nights in May 2025

6/10 Okay

BAO

Liked: Cleanliness, staff & service, amenities
My stay with Paradisus was good overalls, staff were good, cleanliness good, food could use some improvement compared to other resort
Stayed 4 nights in May 2025

10/10 Excellent

Allanah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet , Enrique was the best concierge and Julio was the best bartender
Stayed 4 nights in Apr 2025