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Hostel Punta Sam

2.0 star property
Beach location and outdoor pool

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Photo gallery for Hostel Punta Sam

Outdoor pool
Living room
Free WiFi
Shared kitchen
Interior entrance

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Shared kitchen

Double Room

Highlights

Ceiling fan
Shared/communal kitchen
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm, Shared Bathroom (12 beds)

Free WiFi

Shared Dormitory, Mixed Dorm, Shared Bathroom (12 beds)

Highlights

Ceiling fan
2 bathrooms
Shared/communal kitchen
Daily housekeeping
  • 269 sq ft
  • Sleeps 1
  • 6 Single Bunk Beds
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About the area

Map
Carretera Punta Sam Km. 6, Punta Sam, QROO, 77520

What's nearby

  • Punta Sam Ferry Terminal - 4 min walk - 0.4 km
  • Punta Sam Beach - 4 min walk - 0.4 km
  • Playa Mujeres Golf Club - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 77 min drive - 7.8 km
  • North Beach - 78 min drive - 8.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Hiroshi Bar - ‬11 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬3 min drive
  • ‪Caprichos Villa del Palmar - ‬3 min walk
  • ‪Davinos - ‬3 min walk

About this property

Hostel Punta Sam

Hostel near Ultramar Ferry Puerto Juárez
Located close to Playa Mujeres Golf Club, Hostel Punta Sam has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and luggage storage
Room features
All guest rooms at Hostel Punta Sam have amenities, such as free WiFi.
Extra amenities include:
  • Showers and free toiletries
  • Communal kitchens, ceiling fans and daily housekeeping

Languages

English, Spanish

Similar properties

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  • Breakfast included
  • All-inclusive
  • Spa
8.4 out of 10, Very good, 1,005 reviews
The price is HK$3,846
HK$4,677 total
includes taxes & fees
13 May - 14 May
Grand Palladium Select Costa Mujeres - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Ceiling fan
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Hostel Punta Sam Cancun
Punta Sam Cancun
Hostel Punta Sam Playa Mujeres
Punta Sam Playa Mujeres
Hostel Punta Sam Punta Sam
Hostel Punta Sam Hostel/Backpacker accommodation
Hostel Punta Sam Hostel/Backpacker accommodation Punta Sam

Frequently asked questions

Does Hostel Punta Sam have a pool?

Yes, this property has an outdoor pool.

Is Hostel Punta Sam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostel Punta Sam?

Self-parking is free at this property.

What time is check-in at Hostel Punta Sam?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Hostel Punta Sam?

Checkout is at noon.

Does Hostel Punta Sam provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostel Punta Sam located?

Situated in Punta Sam, this beach hostel is within a 5-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 3 miles (5 km).

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Hostel Punta Sam Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 7 out of 25 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gustavo d

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decidi no quedarme en ese hostal, preferi perder la plata que quedarme en ese sitio tan sucio y desagradable, por mi parte nunca lo recomendaria, me toco hospedarme en otro sitio mas barato. Reserve dos habitaciones y me mandaron a un cuarto donde tenia que compartir con gente que no conozco. Definitivamente un lugar asqueroso.
Stayed 4 nights in Sep 2019

6/10 Okay

José

Liked: Cleanliness
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and isolated location
This hostel is literally located in the middle of nowhere, it's difficult to find, there was no cell phone service and it's just the creepiest vibe upon arrival. Did not feel safe as a solo traveler. Could not stay there. Had to look for another place to stay.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Fernando, Florida

Nice hotel near of the beach
The hotel staff is very attentive and helpful, the location is great
Stayed 6 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Lesya, Norman, Oklahoma, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
If you don't have money and need to stay only 1 d
This hostel is the best solution if you don't have money and need to stay only 1 night. The hostel does NOT have a warm water to take a shower and this was not indicated on the ORBITZ web site. The one-bed room has only a wall fan. There is no air-conditioner that makes your August nights with 80 F outside too bad to sleep. During the day is also impossible to stay in the room because it is too hot there. It is written on the ORBITZ web site that a room has a fan, but I did not pay attention to that. They did not write that a room has NO air-conditioner. Otherwise, I would never rent such a room. The beach is 7 walking min, but the water there is full of see weeds and stingrays. You can take a ferry to Isla Mujeres and swim there, but it is 1 hour of ride + it is only several times per day and sometimes there is a big line that you can not get on the ferry. If you rent a car, please, be aware that local police will stop you without any reason and will ask you to pay $160 for nothing. This happened to me near a very expensive hotel Villa del Palmar Cancun on my way to the Hostel Punta Sam. I told the owner about this story. He told me that the police is bad in Cancun. The good about this hostel, that they have a very honest and kind housekeeper Marco. He makes that hostel much better! I would recommend the owner of the hostel to triple Marco's salary!
Stayed 17 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

suggestions
I was a nice hostel very simple. I have few suggestions: - add a net door in the lobby to avoid the mosquitoes (are a lot in the evening) - The internet wifi is bad (I only got the good signal in the lobby), would be nice if they can add repeat wifi signal device around the building. It's important to have a good signal for travelers. People, there were very friendly
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ane

Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Martin, Bridgeport Connecticut

Superb place to stay in Cancun
Affordable, Great place, with a Kitchen, refrigerator and stove to Cook, a block from the beach and public transportation, great service and stuff Fresh sheets and wifi. Management willing always to help in anyway as possible! My favorite place now You won't be disappointed Close to Isla Blanca, the best beach in Cancun!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Traveller, Vegas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful doesn't bring to describe...
Ants, absoutely NO hot water and overall...no standards. The word "clean" or "new" doesn't exist in this place. No other guests...I was all alone.. The owner said people were coming...maybe so I will think it's successful but no one came and with reason... Disgusting. Btw, the owner kept saying the hot water would be taken care of..but that never happened..stayed there for 2 days too long.
This review was submitted before 2018 and has not been verified.

8/10 Good

faby, villahermosa, tabasco

Muy bonito lugar
Se encuentra en un lugar estratégico para poder ir a Isla mujeres, lo malo ningún oxxo cerca
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs, dirty and ripped sheets and towels, no hot water, no shower curtain and some showers don't even have windows just a hole to the staircase. On the map it looks like it is on the beach but this place has no access and there isn't any public beach nearby. The pool is tiny and it does not circulate, there is no cleaning system so noone ever used it.
This review was submitted before 2018 and has not been verified.

8/10 Good

Pilar , Madrid

Hostal sencillo
Hostal sencillo. La habitación estaba bien, pero no había agua caliente en el baño y olía muy fuerte a vinagre
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Honest complaints
We had booked from Expedia by paying 430 USD before hand itself. However when we went there we were given a very small make shift room which can barely accommodate a single person let alone a family. There were literally no room for a suitcase to keep. So when we mentioned this we were asked 2400 Pesos more for a room which doesn't have a curtains but it was named as Private room. We told the owner politely couple of times but we were told bluntly that's how it works there. Finally the third time the owner's wife understood and gave couple of rug clothes for curtain. About the room cleanliness, the maid doesn't seem to enjoy her work, always complaining attitude. She wants the customers to help her in cleaning our room for which i am paying tips. The water is so scarce and there were too many times it got off in middle of bathing, etc. The management is more concerned only on the money not on customers comfort and their basic needs. We ordered four chicken quesadilla breakfast worth 60 Pesos from the owners as they seem to own a restaurant. However on breakfast we were given 3 previous night christmas eve celebration party's left over turkey quesadilla and 1 cheese quesadilla.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sheryhann

PuntaSam 2k17 fever <3
This was one of my best stay ever. The hosts are absolutely delightful. They help you out, are so generous and treat you like their family (they also have their kids there which makes the vibe even more family oriented) without overstepping on the fact that we are young and on vacation. It was such a cozy and comforting place to be at. Abir (the owner's wife) cooks like a queen. She is such a generous person who will make you feel so good and comfortable. Bassel was like family too. He helped us organize our trip to Chichen Itza, always gives you the best local tips such as taking a bus for 8 pesos instead of a Taxi. Such a wonderful couple with beautiful kids. They stayed with us and had a fun time with us. The best part is the people you meet there and how social you can get. The place is big, spacious, so clean (one of the cleanest hostel I have been to although my standards were not as high since the price is so good. Pleasantly surprised). Fully recommend this place for all of the above and more. My stay can't be written down. It was lived. We still are all in contact through this hostel. We have a Facebook group ! PuntaSam 2k17 forever !
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Carlos , Tabasco

Lugar muy agradable y muy tranquilo
Todo muy bien y la atención fue excelente es un lugar ideal para ir en grupos, super bien atendido en todo momento.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mariela, Sweeney

Hostel acogedor en una zona tranquila
El hostel punta Sam queda retirado del aeropuerto internacional de Cancún pero tomando una combi en la esquina de la calle puedes ir hacia el centro y otros lugares. Muy cerca se puede tomar el ferry a isla mujeres. El personal es muy amable. Faltaría un televisor en las habitaciones privadas.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

chenxi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not book this hostel
Terrible hostel ，do not have hot water for shower do not have AC even do not have any dish and bowl at kitchen only one pot for fry have fridge and microwave ，doesn't have breakfirst ，nothing around this hostel only resort，the beach is private this area do not have any resteraut and OXXO around ，if you want eat or go to beach you need take a van to downtown or go to isla mujeres 。 you can oder food from owner if you arrive at night，best way is stay at downtown nothing here only ferry terminal to isla mujeres walk 5 mins。this price you can stay at downtown 。
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Brenda makes it worth it! She is very nice and friendly and makes you feel at home !
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Aaron Boubeta

Muy bien. Personal muy atento
Repetire.buena ubicacion y buena relacion calidad precio
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Extremely welcoming and attentive staff !
The staff is very welcoming! Although the location is distant from the downtown area, public and private transportation are easily accessible. Grrrreat experience!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

뜨거운물이 안나와서
뜨거운물이 안나와서 지금 멕시코겨울인데 씻을때 조금 추웠구요. 시설은 금액만큼하는데 저는 여기서 좋은 추억이 많아서 좋았어요. 근처에 싼 식당이 없어서 마트가서 바게트랑 계란,과일 사서 아침은 해먹었어오. 단기묵으실거면 돈 더주고 딴데 묵으시고 좀 장기로 싼곳은 여기가 좋은듯요. 저는 12월31일날 여기서 무료로 전통식사제공해줘서 그날 즐거웠어요. 이슬라 무헤레스가는 선착장에 있어요. 호텔존하고는 좀 먼데 수영할수있는바다는 걸어서 오분거리에 있으니 수영좋아하시는분들은 참고하세요ㅎㅎ
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
After arriving to the place I didn't take it.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Juha, Espoo

Kiva hostelli rannan läheisyydessä
Hostelli on rauhallisella paikalla lähellä rantaa (parin minuutin kävely) mutta muuta ei lähistöllä oikein olekaan. Hostellissa oli (2016/51) perusparannus käynnissä joka aiheutti jonkin verran melua, samoin usean hengen huoneissa oli bileitä jotka kestivät aamuyöhön. Taksi Cancunin hotellialueelle kestää noin 20 min, Isla Blancalle n.15 minuuttia. Rannasta pääsee lautalla helposti Isla Murejeksen saarelle (Puerto Juarezista myös nopeammalla lautalla). Wifi toimi aulassa ja puutaharhassa/uima-altaalla mutta ei huoneessa. Hyvä hinta- laatusuhde.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Nora Gabriela

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
LA ATENCIÓN POR PARTE DE RECEPCION FUE MALA, LA HABITACION QUE SE RESERVO ERA PRIVADA Y AUN ASI NO CONTABAMOS CON BAÑO PRIVADO (NO ESPECIFICADO EN LA RESERVA)
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller