坎昆绿洲大酒店 - 全包有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：08:00–20:00。

坎昆绿洲大酒店 - 全包住宿费用是多少？

截至 2026 年 1 月 11 日，我们找到的坎昆绿洲大酒店 - 全包 2 位成人 1 晚最低价是 HK$2,260.4（不含税费），入住日期是 2026 年 1 月 12 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

坎昆绿洲大酒店 - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在坎昆绿洲大酒店 - 全包办理入住？

开始办理入住：15:00；停止办理入住：00:00。在限定时间内可安排延迟入住。

何时可在坎昆绿洲大酒店 - 全包办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

坎昆绿洲大酒店 - 全包提供全包式服务吗？

是的，这是全包式住宿。活动包括：足球、网球、有氧健身课程等等。

坎昆绿洲大酒店 - 全包的地址在哪里？

这家饭店区住宿依傍着海滩，距离绿洲体育场和伊贝罗斯塔坎昆高尔夫球场步行不到 10 分钟。而且，La Isla购物中心和海豚海滩距离酒店不到 5 公里。

坎昆绿洲大酒店 - 全包点评、优惠和照片 2026

Q: 坎昆绿洲大酒店 - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

2/10 糟糕

Gang

2024 年 9 月 19 日

Food is no good only one Mexico food. Buffet. I am not like this one night no more beer for drinking

2024 年 9 月入住 3 晚

8/10 还可以

Anthony

与配偶出行

2026 年 1 月 10 日

满意：清洁度、服务设施、住宿条件和设施

The room was clean, we loved the amenities. Just as a recommendation book the restaurants even before your arrival and for the hotel you should score people to their rooms as it’s very easy to get lost and help people with their luggage, it’s a long walk

2026 年 1 月入住 3 晚

8/10 还可以

Reshma

2026 年 1 月 10 日

满意：住宿条件和设施，清洁度

The hotel was clean and very close to everything. The service however wasn’t the best. The workers looked annoyed when my mom (not a native English speaker) asked questions about the food due to her dietary restrictions.

2026 年 1 月入住 7 晚

2/10 糟糕

Dexter

与家人出行

2026 年 1 月 10 日

不满意：住宿条件和设施，清洁度

El peor hotel que eh visitado. No hacen la habitación todos los días y cuando la hacen solo tienden la cama. El personal de mala actitud todo el tiempo en especial en las toallas y lugares de comida y casi te obligan la propina. Todo tiene costo extra. Son pocos restaurantes sin costo extra y la comida es muy mala y siempre la misma

2026 年 1 月入住 7 晚

2/10 糟糕

Phillip Gomes

与家人出行

2026 年 1 月 10 日

不满意：清洁度

Over booked the hotel. When we got to hotel they had to send us to a different hotel location. Next day our room was not ready until 4 pm. Room was not restocked with beer, Toilet paper or tissue box. Buffet food was repetitive. Was only able to make reservations for 2 restaurants out of my 7 days.

2026 年 1 月入住 7 晚

8/10 还可以

Maria

2026 年 1 月 8 日

满意：服务设施

Personal amable

2026 年 1 月入住 5 晚

4/10 很差

Barb nacole，Edmonton

团体旅客

2026 年 1 月 7 日

不满意：清洁度

I paid for a garden view room and they changed my room when we got there I was supposed to be in room 4648 facing the garden and the pools instead they decided to send me into room 4143 basically the room that they don't give anybody unless it's a one night cuz it faced the parking lot and I had a nasty dirty air conditioning unit right underneath me where in the end I ended up getting sick why pay for a room that is a nice room facing something nice when you don't even get that experience and when Expedia try to contact you guys to find out why you ignore them so basically I paid for something that I didn't get horrible service on your part Grand Oasis I will definitely be telling people not to go to your resort. Showers didn't work had no pressure tried to take a bath and it took over an hour or two drain room stunk no face cloth no towels have the time never restocked the beer fridge didn't come and clean our rooms at all no blenders in anything the food was horrible the only place the food was good was in if you paid for it or you were in the pyramid and it doesn't state that you have to pay extra if unless you went to the pyramid if that was the case I would have paid the extra $100 to get into the pyramid where we could have gotten into anywhere couldn't even go into a coffee shop because you needed to be a pyramid member they favor Mexican before they favor any of the people that actually fly there from another country highly highly not worth the trip horrible

2025 年 11 月入住 8 晚

4/10 很差

Wyatt

与配偶出行

2026 年 1 月 7 日

满意：清洁度

Room was bare, the food was absolutely terrible, The only thing edible was the restaurant who had to pay for which were actually very good. But they cost between 50 and $75 per person at each restaurant which means each day for both lunch and dinner. We are paying in an additional $250 just to have decent food that doesn’t make us sick. Apart from the nice restaurants, all the other staff was very monotone and push pushing for tips the entire time. Even the people that had the upgraded black wristbands said it was impossible for them to get reservations to the nice restaurants which was interesting because when we were in there every day, there was plenty of empty tables. It seems like they were leaving space to upsell. We stayed for six days and the friends we met were staying for 13 days. Both of us are never going back.

2025 年 12 月入住 6 晚

4/10 很差

Bina

与家人及幼儿出行, 与家人出行, 与配偶出行

2026 年 1 月 6 日

满意：清洁度

不满意：员工和服务

Just left Grand Oasis after staying there for a week. To start with the positive - overall the hotel itself is nice enough but the rooms are basic & need an upgrade for sure. Walls are super thin, you hear everything from the rooms around you. The pools are good & the beach is great - sand is soft, water is super clean & clear, no stones, hardly any algae. Now the not so good: - Honestly, I’ve been doing all-inclusives for 20+ years with my family & have been to many resorts all across the Caribbean. I can confidently say this was BY FAR the worst All-inclusive experience I’ve ever had. Overall the staff and service were pretty terrible and not helpful at all. Food was mediocre. Always line ups everywhere, couldn’t even get into a few of the “no reso required” restaurants cause wait lists were too long. Many empty trays that would seemingly never get refilled. Not much variety. The “special” restaurants were a bit better but good luck getting a reso. Got there on a Sunday, by Mon morning everything was full (earliest reso we could get was Fri & Sat before we left). Il Forno was good, the steakhouse was ok. Towels were an unnecessary pain in the ass. They want people to check-out towels from their specific area. Even if there were other huts close to where you wanted to be, they’d send you back to your area. Several times the staff were away (I waited around 15-mins the first time this happened then started just signing myself out with my own pen if they were not present)

2025 年 12 月入住 7 晚

10/10 超赞

María de Lourdes

2026 年 1 月 6 日

满意：清洁度、服务设施、住宿条件和设施

La habitación

2025 年 12 月入住 3 晚

6/10 一般

William

与家人出行, 团体旅客

2026 年 1 月 5 日

满意：清洁度、服务设施、住宿条件和设施

Long lines for food and drinks, Food was acceptable

2025 年 12 月入住 6 晚

4/10 很差

Sukhen

与家人出行, 团体旅客

2026 年 1 月 5 日

不满意：员工和服务、服务设施、住宿条件和设施

There was no beach view nor a sea view as I had paid for. Very poor experience overall, the food was absolutely horrible. Not recommended!

2025 年 12 月入住 4 晚

2/10 糟糕

Marcos

与家人及幼儿出行, 与家人出行

2026 年 1 月 5 日

不满意：清洁度、服务设施、住宿条件和设施

No hot water. No room services. Hotel was overbooked so there were no available reservations to restaurants. My room was not made in days.

2025 年 12 月入住 5 晚

2/10 糟糕

Angela

与家人及幼儿出行, 与家人出行

2026 年 1 月 5 日

不满意：清洁度、服务设施、住宿条件和设施

The hotel was overbooked. No hot water. No reservations available. Many restaurants were not included and we had to pay to eat. Is All Inclusive really? The staff didn’t make the room in 3 days, so no towels or shampoo. Awful. I am very sorry to have chosen this place for my family vacation.

2025 年 12 月入住 8 晚

4/10 很差

Brittany

2026 年 1 月 5 日

满意：服务设施，清洁度

My room was at the back of the property on 5th floor so it was more a view of the property then the beach. - no helped me with my bags - the bell hops just pointed in the direction I should go and my first night i was woken up many times because you hear everything. I even woke up at 8:17am to the maids coming into my room to clean. Never in my life has a maid come in at 8am. It was insane. Not staying here again

2026 年 1 月入住 2 晚

2/10 糟糕

Angela

2026 年 1 月 4 日

The hotel was overbooked

2025 年 12 月入住 7 晚

4/10 很差

Jerome

2026 年 1 月 4 日

不满意：服务设施，员工和服务

We paid too much for all inclusivity only for it NOT to be all inclusive! Do NOT eat at the "included" restaurants. Our room was smaller than expected, with constant water dripping from vent. Patio door wasn't secured causing a knocking sound throughout the night. Our best times were away from our resort, the Grand Oasis Cancun. Really disappointed

2025 年 12 月入住 7 晚

4/10 很差

Fernando Fabio

与家人出行

2026 年 1 月 4 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Dirty outdated rooms, very disorganized. If you order something at the room they rarely will bring. Everything is extra, impossible to eat at any other restaurant except two mediocre buffet ones because the lines are crazy and there is never availability to book anything else. We stayed for 9 days and ate a two buffets for dinner and one so called Japanese but we had to wait about 1.5 hrs. The only thing good about this resort is the beach. The water is great but so is everywhere in the area. I would not come back to this resort.

2025 年 12 月入住 9 晚

8/10 还可以

José de Jesús

与家人出行

2026 年 1 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Si estás en un piso alto puedes tener una vista decente al mar, de otro modo las palmeras y edificios te bloquean la vista. Tiene truco la manera en que venden, ocean view no son las que están frente a la playa sino frente a la alberca y de ahí al mar. Las habitaciones están cansadas, la mía tuvo fundido un foco del buró toda la estancia. Es un hotel muy grande y los elevadores solamente están de un lado de la torre así que prepárate para caminar mucho. La comida es buena y muy variada, al ser tan grande el hotel, tiene restaurantes espejo a cada extremo para el buffet. Por la temporada fue imposible reservar para cenar en los Gourmet ya que todo estaba lleno para al menos una semana. Y no puede reservarse desde antes de la llegada. El personal es muy amable y todos con los que interactuamos tomaron el asunto hasta darle solución.

2025 年 12 月入住 3 晚

4/10 很差

Hellen

与家人出行

2026 年 1 月 4 日

不满意：清洁度

Grand Oasis Cancun – Disappointing Stay Unfortunately, we did not enjoy our stay at Grand Oasis Cancun due to several ongoing issues that significantly impacted our experience: 1. Upon arrival, both the hot water and the TV in our room were not working. 2. We requested additional towels multiple times, but they were never delivered. 3. Buffet restaurants had extremely long lines during peak hours, with wait times exceeding 30 minutes just to be seated. 4. At check-in, we were informed about specialty restaurants that required advance reservations. However, when we attempted to book, we were told the next availability was over a week away. This was frustrating and misleading, as we were effectively sold access to restaurants we could not use during our stay. 5. Some members of the staff were noticeably unfriendly and unwelcoming. 6. There was very little entertainment offered at the resort. We frequently had to leave the hotel for entertainment, which made us question the value of paying for an all-inclusive experience. Overall, the service gaps, lack of availability, and limited amenities made this stay disappointing, and we would not choose this resort again.

2025 年 12 月入住 3 晚

2/10 糟糕

Andrea

与家人及幼儿出行, 与家人出行

2026 年 1 月 3 日

不满意：住宿条件和设施，清洁度

No staff is available in the afternoon . If you need anything you have to wait til the morning once you don’t even need anything anymore , the food is horrible, you can’t make a reservation for any of the restaurants. And the drinks are also horrible . Definitely won’t stay here again .

2025 年 12 月入住 3 晚

6/10 一般

Easton

与家人出行

2026 年 1 月 3 日

The beach was beautiful and clean BUT there were very few beach chairs. Most people were sitting on their towels at the beach. Our room was a 3 star or less quality, one of the cold water taps did not work, and it was not renovated. The grounds were beautiful, but again there were not enough chairs around the pools. We were disappointed we could not book more than one à la carts during our week stay. The resort seemed to be very understaffed, and there were very little servers, we did not see a server at the pools but did see two at the beach, not enough. This resort has potential if they would have more staff and complete room renovations, but unfortunately will not be going back.

2025 年 12 月入住 5 晚

8/10 还可以

Nitesh

与家人及幼儿出行, 与家人出行

2026 年 1 月 2 日

满意：清洁度、服务设施、住宿条件和设施

Room was very good and staff were very helpful

2025 年 12 月入住 4 晚

6/10 一般

Nirajkumar

与家人出行

2026 年 1 月 2 日

不满意：清洁度

Old rooms, Reception Staff rude as hell they Not listening to Customer . They don’t care anything . All over is ok.

2025 年 12 月入住 3 晚

6/10 一般

SAMIHA

与家人出行

2026 年 1 月 2 日

满意：住宿条件和设施，清洁度

FOOD

2025 年 12 月入住 3 晚

坎昆绿洲大酒店 - 全包

The Grand Oasis Cancun - All Inclusive

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