They overbooked the hotel and I was not given the room I booked.
Damian
2024 年 1 月入住 2 晚
2/10 糟糕
Fatima
2024年10月3日
满意:住宿条件和设施
不满意:员工和服务
Not good; very dusty. We asked to change the linen multiple times during our stay but room service didn’t do it
Fatima
2024 年 9 月入住 3 晚
2/10 糟糕
Hamid Reza,Richmond
2024年09月23日
满意:员工和服务
不满意:住宿条件和设施,清洁度
It was pricy and was not worth it. The stuff in the room were dinosaurs. Even There was no hairdryer in the room. It think the rip off the visitors with their $210 dollars per night. Overall I never recommend it to others.
Hamid Reza
2024 年 9 月入住 2 晚
4/10 很差
Remi
与配偶出行
2024年09月23日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The room wasnt as advertised, the fridge and tv didnt work, the room had a terrible smell and the bed was dirty. The sheets were horrible and scratchy and wered put on the bed properly so they just kept exposing the dirty matress underneath. Not only that the bed kept seperating as it was just two single beds pushed together but not secured. The shower has terrible water pressure and was either hot or cold and there was dust and dirt everywhere. The toilet paper was just tissues and the moisturiser provided was so old it was brown.
Remi
2024 年 9 月入住 3 晚
10/10 超赞
Janelle
与家人及幼儿出行
2024年09月19日
We often stay at the Ibis and it is always good.
Janelle
2024 年 9 月入住 2 晚
4/10 很差
Catherine
2024年09月18日
满意:员工和服务,清洁度
不满意:住宿条件和设施
There was no hair dryer.No teaspoons to make coffee. It was noisy. The room was cramped and shabby
Catherine
2024 年 9 月入住 2 晚
2/10 糟糕
Brendan
与家人出行, 带宠物出行
2024年09月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Windows don’t lock, telephones don’t work. Unresponsive staff. Rooms are old and in average condition. Blinds and curtains broken, resulting in a lack of privacy. Corridors are dark and dingy. Stains on the carpet and stale, putrid smells along corridors. Doors are in poor condition and not sound proof, loud and obnoxious guests can be heard throughout the night.
A very very average stay, avoid at all costs. Pay the extra few dollars for better quality. The images depicting the property should be updated to reflect actual condition of rooms.
Brendan
2024 年 9 月入住 2 晚
2/10 糟糕
Christos
2024年09月13日
Christos
2024 年 9 月入住 2 晚
8/10 还可以
Murtaza,Parklea
2024年09月10日
Murtaza
2024 年 8 月入住 1 晚
10/10 超赞
Darren
2024年09月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, nice location
Darren
2024 年 9 月入住 1 晚
8/10 还可以
Belinda
与家人出行
2024年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was well located in Canberra.
It was priced well. It’s a 3 star property, I could only afford 3 star hotels and I was very satisfied with the room and inclusions of this hotel. Definitely value for money. The stand out for me was the greeting reception staff (Erin) who was extremely friendly and helpful. After a long drive it was refreshing to be greeted and assisted in the way I was. It’s staff like this who make all the difference.
Belinda
2024 年 8 月入住 2 晚
2/10 糟糕
CIBIN
与配偶出行
2024年08月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bodywasj was expired.
CIBIN
2024 年 8 月入住 2 晚
6/10 一般
Natalie
与家人及幼儿出行
2024年08月22日
满意:员工和服务
We had a family room accomodating 2 adults and 3 children, disappointing that there was no microwave or toaster available and no cutlery or crockery, whilst a kettle and coffee mugs were available as well as instant coffee and tea bags, there wasn’t any teaspoons or UHT milk to be able to make a simple coffee/tea.
We also had a broken bedside lamp, broken hairdryer and very squeaky top bunk bed that woke us all anytime my son moved.
We liked the location and would stay again if such items were available in a family room, as it would make the stay more comfortable.
Natalie
2024 年 8 月入住 2 晚
6/10 一般
Joanne
与家人及幼儿出行, 带宠物出行
2024年08月21日
The room looked nothing like the photo on the website i found 2 cockroachs on the bench and no milk in the fridge for coffee
The breakfast was probably the most enjoyed
Joanne
2024 年 8 月入住 1 晚
10/10 超赞
Stanley
商务旅客
2024年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not the Ritz, but a great place to stay very comfortable, good food, cold drinks, really friendly and helpful staff, our go to place now for all our visits and reps visits to the ACT
Stanley
2024 年 8 月入住 2 晚
8/10 还可以
Joseph
2024年08月18日
满意:清洁度、员工和服务、住宿条件和设施
Ok
Joseph
2024 年 8 月入住 1 晚
6/10 一般
Nor Adibah
2024年08月17日
满意:员工和服务
不满意:清洁度
Not very clean. There were used tissue and candy wrapper beside our beds.
Toilet tissue container broken.
Carpet is dusty.
Nor Adibah
2024 年 8 月入住 1 晚
8/10 还可以
ji eun
2024年08月15日
满意:住宿条件和设施,清洁度
ji eun
2024 年 8 月入住 3 晚
10/10 超赞
Camila
与配偶出行
2024年08月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel with good breakfast and kind staff.
Camila
2024 年 8 月入住 1 晚
6/10 一般
Daniel
与家人出行
2024年08月8日
满意:员工和服务
不满意:住宿条件和设施
Shower was like an elephant watering on me. Bar Fridge didn’t work at all initially and manager rectified with another fridge. What else can be said cheap accomodation in Canberra. So expectations were already low.