The staff are very friendly and helpful. However the accommodation is abit outdated but it's very clean.
There are not much variety of food choices at the accommodation but it's surrounded by a lot of shopping centres if willing to drive 5-10mins out.
Denise
2024 年 12 月入住 2 晚
8/10 还可以
marie
与家人出行
2024年11月29日
满意:清洁度、员工和服务、服务设施
Staff were very helpful in finding a room that suited a disabled relative. The room was spacious and clean. However the venue overall needs repair and replacement of items - eg a block-out curtain was missing from the window. The room had no fridge, which I was told about and this did not worry me but others might require it. Potholes and cracks in the driveway and paths made walking to rooms potentially unsafe.
marie
2024 年 11 月入住 4 晚
8/10 还可以
Eion
2024年11月26日
满意:清洁度
Eion
2024 年 11 月入住 4 晚
10/10 超赞
Matt
与配偶出行
2024年11月22日
满意:服务设施
Easy parking, great centre point to base tripss from.
Matt
2024 年 11 月入住 4 晚
10/10 超赞
Midhun
2024年11月7日
Midhun
2024 年 10 月入住 1 晚
2/10 糟糕
Damian,Melbourne
与家人出行, 团体旅客
2024年10月14日
不满意:员工和服务、服务设施、住宿条件和设施
They overbooked the hotel and I was not given the room I booked.
Damian
2024 年 1 月入住 2 晚
2/10 糟糕
Fatima
2024年10月3日
满意:住宿条件和设施
不满意:员工和服务
Not good; very dusty. We asked to change the linen multiple times during our stay but room service didn’t do it
Fatima
2024 年 9 月入住 3 晚
2/10 糟糕
Hamid Reza,Richmond
2024年09月23日
满意:员工和服务
不满意:住宿条件和设施,清洁度
It was pricy and was not worth it. The stuff in the room were dinosaurs. Even There was no hairdryer in the room. It think the rip off the visitors with their $210 dollars per night. Overall I never recommend it to others.
Hamid Reza
2024 年 9 月入住 2 晚
4/10 很差
Remi
与配偶出行
2024年09月23日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The room wasnt as advertised, the fridge and tv didnt work, the room had a terrible smell and the bed was dirty. The sheets were horrible and scratchy and wered put on the bed properly so they just kept exposing the dirty matress underneath. Not only that the bed kept seperating as it was just two single beds pushed together but not secured. The shower has terrible water pressure and was either hot or cold and there was dust and dirt everywhere. The toilet paper was just tissues and the moisturiser provided was so old it was brown.
Remi
2024 年 9 月入住 3 晚
6/10 一般
Kelly
2024年09月23日
Kelly
2024 年 8 月入住 1 晚
6/10 一般
Emma-Jayne
2024年09月22日
满意:员工和服务
Reasonable price
Emma-Jayne
2024 年 9 月入住 1 晚
6/10 一般
James
商务旅客
2024年09月22日
Stains the curtains.
Missing curtains.
Some sort of window behind the mirror in the bathroom…
Noisy pipes and water temps vary from freezing to burning almost randomly
James
2024 年 9 月入住 1 晚
10/10 超赞
Janelle
与家人及幼儿出行
2024年09月19日
We often stay at the Ibis and it is always good.
Janelle
2024 年 9 月入住 2 晚
6/10 一般
Kristen
与家人出行
2024年09月19日
满意:员工和服务,清洁度
The staff were lovely but No linens on the top bunk, no soap in the dispensers; no sound proofing and overbooked for breakfast made our stay a little lacklustre unfortunately
Kristen
2024 年 9 月入住 1 晚
4/10 很差
Catherine
2024年09月18日
满意:员工和服务,清洁度
不满意:住宿条件和设施
There was no hair dryer.No teaspoons to make coffee. It was noisy. The room was cramped and shabby
Catherine
2024 年 9 月入住 2 晚
8/10 还可以
Kerrie
与家人出行
2024年09月16日
满意:员工和服务,清洁度
Kerrie
2024 年 9 月入住 2 晚
2/10 糟糕
Brendan
与家人出行, 带宠物出行
2024年09月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Windows don’t lock, telephones don’t work. Unresponsive staff. Rooms are old and in average condition. Blinds and curtains broken, resulting in a lack of privacy. Corridors are dark and dingy. Stains on the carpet and stale, putrid smells along corridors. Doors are in poor condition and not sound proof, loud and obnoxious guests can be heard throughout the night.
A very very average stay, avoid at all costs. Pay the extra few dollars for better quality. The images depicting the property should be updated to reflect actual condition of rooms.