Very large comfy rooms , bathroom good size window blind needed replacing, otherwise clean
Mary
2024 年 11 月入住 2 晚
4/10 很差
Sami
2024年10月11日
Sami
2024 年 10 月入住 1 晚
6/10 一般
YOSHITOSHI
2024年10月5日
YOSHITOSHI
2024 年 9 月入住 2 晚
8/10 还可以
Matthew
2024年10月3日
满意:清洁度、员工和服务、住宿条件和设施
Matthew
2024 年 7 月入住 2 晚
8/10 还可以
Bernard
2024年10月2日
满意:员工和服务
Bernard
2024 年 9 月入住 2 晚
10/10 超赞
Stuart
2024年10月2日
Stuart
2024 年 9 月入住 1 晚
4/10 很差
Carole
2024年09月29日
We got there a little before 3 PM. There was NO reception. The whole thing was closed. We were lucky the nice maids helped us get our luggage in and let us use the restrooms.
Management is TERRIBLE. Maids who also do the breakfast service were VERY helpful through all our stay. Breakfast was ok. Heating was terrible. It was 15 degrees outside and we barely got heating. Wifi was sketchy. We had to change rooms. We ended up in a room with just a tub. No shower.
Carole
2024 年 9 月入住 3 晚
10/10 超赞
W k
商务旅客
2024年09月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will come back again
Staff was so nice especially breakfast ladies! Thanks for your charger socket🙏🙏
W k
2024 年 9 月入住 1 晚
10/10 超赞
Ulrika
商务旅客
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ulrika
2024 年 9 月入住 1 晚
8/10 还可以
Sean
团体旅客
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room a bit dated, however all clean and comfortable . This is a sister hotel to the Arundel 10 mins walk up the road. The reception has limited opening times but this wasn’t a problem as the staff at the Arundel were very accommodating especially as I was early for check in. All in all good.
Sean
2024 年 9 月入住 1 晚
10/10 超赞
Lilian
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施
Suited our needs
Lilian
2024 年 9 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024年09月20日
满意:清洁度
Pretty poor experience.
The only thing that saved it from 1 star was friendly team of housekeepers who did what they could and a good breakfast.
The hotel is owned and managed by Arundel house down the road and is due to be redeveloped and it shows . Highlights include being put in the top floor and being refused a move when we had a baby despite there being ground floor rooms available, a TV that didn't get signal for the majority of the channels, the overhead shower didn't work because of low water pressure, a management team that is only on premise 1pm-9pm in theory but they closed the reception early when I went to use them, a refusal for change the mugs in our room for clean ones during a 3 night stay. And pre check-in the reception team don't respond to messages in that hotel.com app (except from an attempt to charge 18gbp a day for parking when it's listed as free)
真实旅客
2024 年 9 月入住 3 晚
10/10 超赞
Amanda
2024年09月16日
Amanda
2024 年 9 月入住 2 晚
10/10 超赞
Janet
与配偶出行
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay at this hotel, great breakfast, great location walkable to get to river and city centre. Clean room, nice comfy bed and quiet location. The hotel itself could benefit from a little refurbishment but it didn’t affect our stay.