Hot water took a long time in the shower. Intermittent power outages
Rummi
2024 年 11 月入住 2 晚
4/10 很差
Viraj
与家人出行
2024年09月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Poorly maintained property. The condition of the property has deteriorated over the years. Air conditioning does not work properly. Staff are unpleasant to deal with.
I was a regular customer to this resort but definitely would not be returning after this trip.
Viraj
2024 年 9 月入住 5 晚
10/10 超赞
Bhavya
2024年08月16日
满意:清洁度、员工和服务、住宿条件和设施
It was an amazing experience
Bhavya
2024 年 6 月入住 3 晚
2/10 糟糕
Niral
2024年05月23日
Niral
2024 年 5 月入住 2 晚
6/10 一般
Sandeep
团体旅客
2024年05月20日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Quick check in
Rooms v dated, badly maintained. Shared areas with ongoing maintenance a put off.
Excellent staff. Lovely pool area and pool.
Music a little too loud. Restaurant serves good food but decor is tired.
Sandeep
2024 年 5 月入住 6 晚
6/10 一般
Akber
2024年05月6日
满意:员工和服务、住宿条件和设施、客房舒适度
Blocked Shower Drain
My room was at the end of the corridor facing a wall (and not with the better poolside view) and was next to their rubbish dumping area.
The room size was good as was the bathroom and shower.
However, on the day of my departure, my shower drain was completely blocked and the water overflowed all over the bathroom floor and part of the bedroom.
I asked Reception for another room to shower in as I was in a rush to catch my
flight and they promised to do so but after 10 mins they sent a handyman to unblock the drain instead of allocating me another room as promised by Reception.
As unblocking the drain and cleaning the mess would have taken too long, I insisted on being given another room but this was not made available to me.
As I was short of time, I had no choice but to use the bathroom of the room opposite my room (where the bathroom had just been cleaned BUT the room was dirty & unmade as the occupants had checked out earlier. This was not a pleasant experience at all getting ready in an unmade room.
Reception should have been honest with me if they did not have other rooms instead of promising me one. This episode left a bad impression.
Akber
2024 年 4 月入住 2 晚
10/10 超赞
Loretta
与家人出行
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Amazing location.pool are was awesome. staff very friendly and service Amazing. Been all around the world,this hotel is in top five. breakfast every day alot of choices.
Loretta
2024 年 4 月入住 7 晚
10/10 超赞
nathan
与家人出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel Great Staff facilities and location
nathan
2024 年 4 月入住 8 晚
10/10 超赞
Amit
与配偶出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay at the Hard Rock Goa.
Amit
2024 年 4 月入住 1 晚
10/10 超赞
Sobam
2024年04月5日
Sobam
2024 年 4 月入住 3 晚
6/10 一般
Francois-Xavier,Montréal
与家人出行
2024年03月19日
不满意:员工和服务
Un établissement correct sans plus
Francois-Xavier
2024 年 3 月入住 3 晚
10/10 超赞
Sean
2024年03月18日
Sean
2024 年 3 月入住 1 晚
10/10 超赞
Ramandeep
与配偶出行
2024年03月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff and management was great and helpful
Ramandeep
2024 年 3 月入住 4 晚
10/10 超赞
Savita
2024年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience
Savita
2024 年 2 月入住 4 晚
4/10 很差
Reepu Raj
与家人出行, 与配偶出行
2024年02月27日
不满意:员工和服务、服务设施、住宿条件和设施
room service was poor. the bedsheet was torn the blanket was torn as they were used several times. Pool side chaires had dirty mattresses. the mattresses had stains. Wasn’t a good experience
Reepu Raj
2024 年 2 月入住 5 晚
8/10 还可以
Anveer
2024年02月20日
Anveer
2024 年 2 月入住 3 晚
4/10 很差
Mark
2024年02月18日
Mark
2024 年 2 月入住 1 晚
10/10 超赞
Vikas
2024年02月11日
满意:员工和服务
Hard Rock Style
Vibe is good. Rooms are comfortable but little closed type, no view for me. Rock Music with the bar and pool is great. Enjoyed.
Vikas
2024 年 2 月入住 2 晚
10/10 超赞
steven
2024年02月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is beautiful and very clean. The spa was fantastic. Sonya was exceptional and professional. The highlight of the property is the pool bar Tonic. The service and food are fantastic. Elvira and the bar team provided first rate service from drinks, food and recommendations around Goa. Make sure to enjoy the Saturday hi top Brunch. lots of fun and a great deal.
steven
2024 年 1 月入住 5 晚
10/10 超赞
Sameena
与家人出行
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sameena
2024 年 1 月入住 3 晚
8/10 还可以
Ramon
2024年01月16日
Ramon
2024 年 1 月入住 4 晚
10/10 超赞
Lavanya
与家人出行
2024年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional service from the hotel staff, particularly Mr. Daya, ensuring a wonderful weekend stay. The spa services added to the experience, enhancing relaxation and overall satisfaction. Highly recommend this hotel for attentive service and a rejuvenating atmosphere.
Lavanya
2024 年 1 月入住 2 晚
6/10 一般
Valerie
2024年01月12日
满意:住宿条件和设施,清洁度
Not a 5 stars
Worst service at the restaurant for lunch, our room was dark and humid. We didn’t appreciate the stay we switched for another hotel. The positive point is the hotel is directly downtown, near everything and frontdesk service really good. I would not give more than 4 stars
Valerie
2024 年 1 月入住 2 晚
2/10 糟糕
Reetinder
与家人出行
2024年01月5日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The rooms were damp, the service was late, multiple issues with room services.