4/10 欠佳
fung sim
2019 年 5 月 10 日
不滿：職員與服務
We were firstly arranged a room in 9/F. As we turned on the TV, we did not notice about the noise. Then when we slept and turned off the TV, we heard the noise. We tried to sleep but could not stand for it. I questioned the counter and the staff said that there was something working in the roof. Finally, in the mid-night around 3am, another room was arranged but it's a smoking room. With no choice, we changed to that room. It is obviously that they knew that there was noise in the roof and there were other rooms, They should have better arrangement in the very beginning.
fung sim
於 2019 年 4 月住了 3 晚