I’m not one to leave negative reviews but I travel very often for work and this hotel really was one of the worst customer service experiences I have ever encountered. The hotel itself is the most confusing configuration I have ever seen. It is connected with another hotel and they assume that visitors should just know this. The staff even acts put out if you go to the wrong counter. And god forbid you go to the wrong side of the RIGHT counter. It is almost like they go out of their way to be unfriendly here. I don’t expect a red carpet or even a greeting when you walk through the door, but this hotel staff acted like they would rather be pulling out their own toe nails than helping us check in and out. Some basic courtesy would have been appreciated.
Bailey
2024 年 11 月入住 2 晚
10/10 超赞
Bryony
团体旅客
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and lots to do and see around. Staff were great.
Bryony
2024 年 10 月入住 3 晚
10/10 超赞
Monique
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
I did enjoy that it was nearby many interesting places and there was so much to do in the area.