Very dishonest staff and the manager did not help the situation. I checked in when I had a standard room and I requested a room for two beds and asked if I would be charged. They told me I would not be charged. I also double-checked the following day with the front desk and told me I would not be charged. Upon checking out, they told me I was charged $144. Terrible and the manager did help the situation. It was my first time to Burundi and had this terrible welcome at this hotel and will never stay here again. I would never recommend this hotel. Watch out
Asong
於 2023 年 9 月住了 1 晚
10/10 優異
Daniel
商務旅客
2022 年 12 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and accommodation very clean. A little bit noisy due to the busy road just in front of the property
Daniel
於 2022 年 11 月住了 9 晚
8/10 不錯
Abel
多人同遊
2022 年 8 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay and very safe !
Abel
於 2022 年 7 月住了 3 晚
6/10 一般
hamed
商務旅客
2020 年 12 月 12 日
讚好:整潔度和客房舒適度
不滿:職員與服務
Good hotel with nice location, but stuff are too slow. I ordered breakfast at 8 am and they told me it will be ready in 30 minutes but they brought it in 2.5 hour. there was a connection problem and completely there was not internet.