Very dishonest staff and the manager did not help the situation. I checked in when I had a standard room and I requested a room for two beds and asked if I would be charged. They told me I would not be charged. I also double-checked the following day with the front desk and told me I would not be charged. Upon checking out, they told me I was charged $144. Terrible and the manager did help the situation. It was my first time to Burundi and had this terrible welcome at this hotel and will never stay here again. I would never recommend this hotel. Watch out
Asong
2023 年 9 月入住 1 晚
10/10 超赞
Daniel
商务旅客
2022年12月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and accommodation very clean. A little bit noisy due to the busy road just in front of the property
Daniel
2022 年 11 月入住 9 晚
8/10 还可以
Abel
团体旅客
2022年08月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay and very safe !
Abel
2022 年 7 月入住 3 晚
6/10 一般
hamed
商务旅客
2020年12月12日
满意:客房舒适度,清洁度
不满意:员工和服务
Good hotel with nice location, but stuff are too slow. I ordered breakfast at 8 am and they told me it will be ready in 30 minutes but they brought it in 2.5 hour. there was a connection problem and completely there was not internet.