We checked in at 2am exhausted and requested extra pillows and a second hand towel (there was only one in the room). We were told we’d have to wait until morning to get those things.
Seriously? A hand towel and pillows?
The next morning we discovered the safe would not operate but she came quickly to fix it.
The room had a kitchen sink and cabinets but no dishes, glasses, or utensils. No coffee maker or kettle either. No free bottled water. Our room seems unfinished; no pictures on the wall, no storage space in the bathroom, only 3 small drawers for clothes. Toiletries are okay. Bed was comfortable, room was quiet, the staff very nice. We slept very well.
There is no restaurant or market in the hotel, but some restaurants in the attached “mall” has a few good options. *** also, a week prior to arriving I requested TWICE if the hotel could arrange airport pickup for us and the approximate cost. I never got a reply. (the taxi ride from the hotel cost us $30 USD) .