The lady at the front desk on Saturday, 8/3, went above and beyond to accommodate our needs. She was awesome. We asked if it were possible to have an hour earlier check in, so we could get our grandson ready for a wedding. She not only said that would be ok, but if a room became available earlier than an hour, she would call me. She called me, and we were able to get in early and get the grandson ready for the wedding. The front desk lady deserves 10 stars. She was great.