The hotel in general was a nice hotel. The castle view room, the pictures online shows being able to see the castle from the luxury of your bed. So I decided to upgrade for my partners birthday. The room we got giving wasn’t the case. You could see it, but had to get up and stand and look. So definitely not worth paying more in my opinion.
The rooftop bar has beautiful views, but the staff working in that area are very rude. Especially the ones at the bottom in the waiting area. You have to pre book to get a seat in there, and when we checked in got told we couldn’t go in Friday night because of a private function (seen that a couple of times on others reviews) we booked for the Saturday and it was quiet when we got up there, yet the staff on the bottom were turning others away saying it was full. Took a while to get a drink up there, but still nice views. Think if you are paying to stay at the hotel you should be able to just go up and not have to pre book. The staff at the bottom waiting area don’t need to be so rude and stuck up.
Also got told a certain amount I had to pay for the room upgrade when I got their, which included the city tax (which I was fine with) but when I went to check out the bloke on reception tried adding another 100 euros on top of that pre arranged figure! Luckily I’d screen shot the conversation. And also he didnt want to know about the room view complaint.
Just a shame as it is a nice hotel in a nice location. Won’t stay there again though.