Just average. The rooms themselves are small, bathrooms cruddy with rust and water stains. No window. You will hear your neighbors. I also heard the plumbing, water moving through pipes in the night. I think this company has done a lot to market itself with cutesy things- hence all the photos are of the chic lobby, however the rooms could use some work. New carpet, new curtains, remodel the restrooms. Customer service is fine, I wish staff were more personable, have a smile on their face, greet you hello or goodbye. 3 star hotel, knowing what I know now I would have booked with Ibis. Pros: the location is superb! Grand place, central station. Overall would not stay again. But appreciated the proximity to main attractions.