搜索布罗克斯托区酒店

“Staff are so helpful ”

“Lovely stay in a suite . Very clean. Facilities excellent. Staff very helpful. Would recommend ”

“The reception staff are very friendly and welcoming. I had a pleasant conversation with them during check-in and check-out. The room was tidy and well-maintained. When I requested additional coffee packs from housekeeping, they generously provided me with more than I expected. The room is well-equipped with plenty of electrical sockets, which is very convenient. However, the Wi-Fi signal was quite weak and could be improved.”

“This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back.……

“Lovely clean rooms and easy check in/out. We got the conjoined rooms we requested on booking without any issue. I hadn’t realised there’s a daily charge for the car park, but it’s capped so not too expensive. Note there are no plug sockets on the side of the room by the beds, so unless you have a really long charging cable, you won’t be able to reach your phone! It was unfortunate the fire alarm went off in the middle of the night during our stay and communication from hotel staff at the time……

“Lovely Hotel, staff friendly and helpful. A good bar with nice quality food and nicely priced drinks. Location central to city centre.”