6/10 一般
Buffey K.
2024年06月14日
不满意：清洁度
Family Reunion Disaster
We were booked for this beautiful property for a weekend long family reunion. The property owner promised after I paid her over $300 via cash app prior to the stay that there would be tables and chairs for the outside to be set up for eating and buffet purposes. We had arranged an early check in, but when we were almost there, she called to ask me to talk to the guy that could repair the Wi-fi, I did this since when we got there I realized that there would be no television if there was no Wi-Fi. The phone guy, had to call in an on-site repair person that came pretty quickly but after climbing on the roof he told us that he could not repair the wifi. I reported this to the person on the VRBO messenger with no reply. There were also speakers that could not be used without the wifi working. The dishwasher had water in the bottom that stank, I repaired the garbage disposal that was locked up so we could drain the dishwasher and backed up kitchen sink. The kitchen knives and silverware that were put away were disgusting! I washed ALL of them! I felt like I had to clean before we could have any type of event and I spent a LONG time doing all of this! The Studio had bugs in the floor and the air conditioner was barely functioning. There were lizards and bugs running freely into the building. I messaged the managment about a toilet that wasn't working properly and the response that I got was, "I will let Tiffanie know about it." This should have been an important repair.
Buffey K.
2024 年 5 月入住 2 晚