nothing special feeling coz just stay one night , but the staff is very impressive , very nice and friendly ,gave me a lot of suggestion in my backpack trip in UK. thank you !!
leo
10/10 超赞
真实旅客
2013年09月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Bed was comfortable. Good Service. But little bit far away to the shopping center.
真实旅客
8/10 还可以
真实旅客
2013年09月2日
满意:清洁度、员工和服务、客房舒适度
a quiet and neat hotel
fair enough, especially in the UK. if somebody wants to take a trip in that city and requires a place with high c/p ratio, then that's it.
真实旅客
2/10 糟糕
Justyna
2024年11月10日
不满意:清洁度、服务设施、住宿条件和设施
The location is great. Bit noisy, but I don’t mind that if staying in a city. Person working at reception was nice. But did overhear talking about annoying clients.
I wasn’t expecting luxury for the price. But the place is a hostel and not a hotel. Room had a whole above the bed, bathroom smelled of bleach but was not clean and carpet was scary.
Also! Beware as some single rooms have shared bathroom.
Ended up last minute booking somewhere else.
Justyna
2024 年 11 月入住 1 晚
8/10 还可以
martin
2024年11月3日
满意:员工和服务,清洁度
Staff were helpful to let me access my room early❤️
martin
2024 年 11 月入住 1 晚
6/10 一般
charlotte
团体旅客
2024年11月3日
满意:员工和服务
I though the property was very tired, the towel rail was falling of in the bathroom and the toilet made a continuous noise after it flushed. The carpets were very dirty. It just needs to be redecorated and shown some care.
charlotte
2024 年 11 月入住 1 晚
4/10 很差
Genevieve
2024年10月11日
不满意:住宿条件和设施,服务设施
I was put into a room that was damp and smelly, due to the damp. There was no mattresses protector and there were blood stains on the mattress. Have taken photos and shown them to the desk staff I was given a much better room. The carpets were dirts and there were cobwebs on the ceiling light.
Genevieve
2024 年 10 月入住 1 晚
8/10 还可以
Sarah
2024年10月4日
满意:清洁度、服务设施、住宿条件和设施
This is a pleasant place to stay,& convenienly near the centre of Bristol. Room fine, help your-self breakfast.
Sarah
2024 年 10 月入住 1 晚
8/10 还可以
Chak Wah
2024年10月1日
Chak Wah
2024 年 9 月入住 1 晚
6/10 一般
Julie
与配偶出行
2024年09月23日
不满意:清洁度
It was great to get one of the limited parking spaces, that made life very easy.
There were no staff at hand for the majority of our visit - felt like a back packers hostel.
The carpets were filthy, no other way to describe them. But it was a cheap and cheerful one-night stay and we slept OK.
Breakfast was ‘simple’, but plentiful. Some of the fruit had seen better days, the fruit flies were an added extra, we could have done without!
All in all, for what we paid it was reasonable.
A good clean and better staffing would have made it much more pleasant. The staff we did meet on returning late at night were friendly and helpful.
Julie
2024 年 9 月入住 1 晚
6/10 一般
Juliet
与家人出行
2024年09月23日
It was basic
Juliet
2024 年 9 月入住 1 晚
10/10 超赞
Archie
与家人出行
2024年09月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place, nice staff
Archie
2024 年 8 月入住 1 晚
6/10 一般
Mark & Penny
与家人出行
2024年09月14日
满意:员工和服务,清洁度
Good location. Walkable to many sights. General feel of a bit run down hotel with stained room carpet but clean bedding and comfortable bed. Small bathroom but perfectly adequate hot shower.
Standing room or perching stool only breakfast but got us up and ready to go out. Good value for Bristol.
Mark & Penny
2024 年 9 月入住 1 晚
6/10 一般
Rachel
与家人出行
2024年09月14日
满意:员工和服务
不满意:清洁度
Stairs in the property upto the rooms were steep & there was no lift available. It didnt state on hotel information that was the case. At first the door card wouldn't work on the room door eg wouldn't allow access into our room. Due to this so we had to reserch a contact number for the hotel so I could report that as I couldnt cope with walking down all the stairs again to reception. The breakfast area was very small. Wasn't anywhere to sit & eat as only 6 ar stool in the room. Only had the choice to use throw away wooden cutlery & cardboard cups.
Rachel
2024 年 9 月入住 1 晚
4/10 很差
Moana
商务旅客
2024年09月6日
不满意:清洁度、服务设施、住宿条件和设施
For the price I’d recommend finding other accommodations in Clifton. Staff is kind but frazzled.
The Bad
1. Carpets in rooms are bordering on health hazard, they are likely a decade old and have never been shampooed. I had to extend my stay and move rooms, both rooms had gross carpet. I did not ever want to have bare feet in my rooms.
2. Paint peeling all over, be mindful especially with little ones
3. No lift and narrow stairwells, and a tall building. If you are on a longer holiday or traveling in winter getting up and down the stairs with luggage will not be pleasant. If you have physical needs for a lift stay elsewhere
4. Breakfast was pathetic, instant coffee, questionably safe milk options , old fruit etc
5. No luggage storage if you arrive earlier than check in or leave town after check out
The Good
1. Quiet street a quick walk to shops
2. nice staff
Moana
2024 年 9 月入住 3 晚
2/10 糟糕
Kerry
团体旅客
2024年08月12日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Truely appalling
The worst hotel we’ve stayed in at this price point in the UK - should be immediately delisted hotels.com as brand damaging
Kerry
2024 年 8 月入住 1 晚
4/10 很差
Philip
与家人出行
2024年08月11日
满意:清洁度
不满意:员工和服务
Not the best
Poor check in experience and the noise from inside the hotel with creaking floor meant a bad nights sleep. It was clean though.
Philip
2024 年 8 月入住 1 晚
10/10 超赞
Brandon
与家人出行, 商务旅客
2024年08月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was STUNNING and the bed was the comfiest thing ever. Staff were all lovely and the breakfast was delicious.
Brandon
2024 年 8 月入住 1 晚
8/10 还可以
Huseyin
2024年08月3日
满意:住宿条件和设施,员工和服务
Huseyin
2024 年 8 月入住 1 晚
10/10 超赞
Tara
商务旅客
2024年07月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good location, nice hotel, single room done the job for a one night stay
Tara
2024 年 7 月入住 1 晚
6/10 一般
Tracey
与家人出行
2024年07月30日
满意:员工和服务
The room needs updating. Plug broken and walls and carpets grubby. More old rather than unclean. Twin room, one of the mattresses springs had gone. Tolietries is a small bar of soap and some lotion thing. You need to bring your own. One towel each which was fine. Staff really friendly. About 15/20 min walk from town - downhill on the way but fairly hilly on way back so bear in mind if you have issues. There are buses however. Parking on street, you can only pay for 3 hours and then have to move to a different road which was frustrating. £5.10 for 3 hours. Free from 9pm to 91m. If you are leaving car for entire day, there is West car park quite near which is £18 for over 4 hours. Breakfast, fruit, cereal, selection of milk, oak etc. Gluten free breakfast biscuits. Alpro yoghurts so dairy free. Tea and coffee is the little sachets which you also have in your room with kettle. Hairdryer but no iron. Plug in fans which were a godsend in this heat. Overall, it was ok. Wouldn't come back though.
Tracey
2024 年 7 月入住 1 晚
10/10 超赞
Russell
2024年07月29日
满意:清洁度、员工和服务、住宿条件和设施
Russell
2024 年 7 月入住 1 晚
2/10 糟糕
Thomas
2024年07月28日
不满意:清洁度、服务设施、住宿条件和设施
This is the worst hotel I have ever stayed at in the U.K. and I’ve stayed on some old and poor ones. It’s truly a disgrace to charge the prices you do for it!
Thomas
2024 年 7 月入住 2 晚
6/10 一般
Ram
团体旅客
2024年07月25日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Self service gone wrong
We booked two rooms, the checkin staff was friendly but couldn't do anything we reported that the remote for the TV in one room didn't work. The beds and bathrooms were spotlessly clean but let's just say cream coloured carpets aren't a good idea as stains from various previous occupants are easily visible.
We booked the rooms partly because breakfast was included and were surprised that it's limited to basic cereal and fruits. There were plenty of apples, bananas and oranges though.
The real issue was that both our room keys didn't work in the morning and there was no receptionist until 2pm! We called the helpdesk and it took them ages to even identify us as they didn't find the reservation number, booking number etc and in the end told us just to wait for receptionist who arrived for his shift at 2pm so can't blame him for this mess. Imagine if we wanted to check out in the morning? We raised a complaint with the call centre and they didn't even call back to check we got into the rooms.