Room is small but as expected, for our family of 4 of us just stay there for a couple of hours to get some sleep before our early morning flight. We pre-booked a transfer to airport and I told the staff that we will fly to HK via Sydney, but the driver was told by hotel to took us to international airport, and turns out we should be in domestic airport. We finally spent 30 mins more on getting to the right airport. This was a hiccup. Other than that the hotel is good, we didn't get our complimentary breakfast though. There is a big Outlet which is just few steps away and so we enjoyed a bit of shopping before we come back home.
Front desk staff and doormen are friendly and professional. The restaurant staff is the only exceptant.
Stephanie
2019 年 4 月入住 1 晚
8/10 还可以
Jaco
2024年11月17日
Jaco
2024 年 10 月入住 1 晚
10/10 超赞
Marc
2024年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tranquilité, personnel accueillant.
Marc
2024 年 11 月入住 1 晚
8/10 还可以
Ian
与配偶出行
2024年11月8日
满意:员工和服务、服务设施、住宿条件和设施
Close to airport and DFO. Costly.
Ian
2024 年 11 月入住 1 晚
6/10 一般
Greg
与配偶出行
2024年11月7日
满意:员工和服务
不满意:住宿条件和设施
Was informed the pool was closed for maintenanceAFTER booking. A friend said the same thing happened to them a year before.
Greg
2024 年 11 月入住 1 晚
8/10 还可以
Janice,Regina
与家人出行, 与配偶出行
2024年11月7日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is handy to the airport which is way we choose to stay there.
There were issues with the temperature in the room. We couldn't turn down the air conditioning, which was much too cold. The room got very stuffy when it was turned off and the windows don't open. I am sure they will resolve it.
Janice
2024 年 11 月入住 1 晚
10/10 超赞
John
2024年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very quiet, the staff were excellent, very helpfull. The beds are great, very good sleep .
John
2024 年 11 月入住 1 晚
10/10 超赞
Norman
2024年11月6日
Norman
2024 年 9 月入住 1 晚
10/10 超赞
Marc
2024年11月4日
Great service
Marc
2024 年 11 月入住 1 晚
10/10 超赞
Cheryl
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a brief stay of one night. Staff was very accommodating and helpful. Food at the restauant was tasty.
Cheryl
2024 年 10 月入住 1 晚
10/10 超赞
Ivan
与配偶出行
2024年11月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property to stay at going to or from airport. Right across the road is a mall with food options and you can drop off your bags if you are early for check-in. Friendly staff who made sure we were booked on the shuttle in the morning
Ivan
2024 年 10 月入住 1 晚
2/10 糟糕
AGHA
2024年10月31日
不满意:住宿条件和设施
Hi,
The property is not exactly what is showing in pictures and when I asked the staff about property to compare from Melbourne NOVOTEL she said this is private Novotel what I paid is not worthed for this property toilet vent not working and room smell was not good and I did room spray I bought from Woolworth which cost me $10 😡no good this as
Compare with price and I am regular traveller .
Thanks
AGHA
2024 年 10 月入住 1 晚
10/10 超赞
Dale
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
Dale
2024 年 10 月入住 1 晚
10/10 超赞
Hala
与家人出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place very friendly staff
Clean and tidy
Close to shops
Hala
2024 年 10 月入住 1 晚
8/10 还可以
Mark
2024年10月26日
It was fine just a little bit away from the air port, if you do not know there is a free bus that goes to the local shopping centre which is situated next to the hotel the Uber cost is $25 for a five minute ride :(
Mark
2024 年 10 月入住 1 晚
10/10 超赞
Leanne
与配偶出行
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was clean and quiet. Staff were very helpful. Dined in their restaurant downstairs, lovely food. Easy to get to the airport and the DFO is right next door