Friendly staff, clean rooms nice breakfast, would stay again
Chris
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2019年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing! From the front desk to the Sicilian man in restaurant, the staff was incredibly friendly and welcoming. Food and location were great too. Highly recommend!”
Only downside the window in our room was in need of repair and could not be secured which was unsettling as it lead on to a flat roof.
真实旅客
2019 年 9 月入住 1 晚
6/10 一般
Linda
与家人出行
2019年09月11日
满意:员工和服务,清洁度
不满意:客房舒适度
The staff were lovely could not fault them what so ever. However the bed was so uncomfortable prongs popping up everywhere and rock hard, we could hear the people next door talking and then upstairs you could hear everything from the room even when they turned in the bed to them flushing the toilet. The WiFi is absloutley rubbish so don't go over thinking you can connect alot of stuff is blocked I.e whass up is one.
The breakfast was really nice and we were always greeted by the morning staff they couldn't do enough for us
Linda
2019 年 9 月入住 3 晚
10/10 超赞
真实旅客
2019年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 8 月入住 1 晚
10/10 超赞
真实旅客
2019年07月19日
满意:清洁度
Very friendly staff who went out of their way to help you
真实旅客
2019 年 7 月入住 4 晚
10/10 超赞
JACQUELINE
2019年07月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent staff, incredible food, wonderful building with well presented rooms and a fantastic view from the restaurant over the terrace, gardens and river. Extremely civilised, pleasant, comfortable, and restful
JACQUELINE
2019 年 7 月入住 1 晚
8/10 还可以
kevin
2019年07月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
kevin
2019 年 7 月入住 5 晚
10/10 超赞
真实旅客
与家人出行
2019年06月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked a double room for two nights and were very comfortable here. We had a very large room with fantastic views. The hotel is only a few minutes walk to the town and an excellent base for exploring the area. Would definitely stay here again.
真实旅客
2019 年 6 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2019年06月26日
满意:员工和服务,清洁度
AVERAGE PROPERTY OVERPRICED STAFF WERE VERY HELPFUL
真实旅客
2019 年 6 月入住 1 晚
8/10 还可以
John
2019年06月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2019 年 6 月入住 1 晚
8/10 还可以
Kristoffer
2019年06月24日
满意:清洁度、员工和服务、客房舒适度
Workshop, 3 netter
Alt i alt: Helt greit hotell. Gammelt, skakt og sjarmerende. Dårlig trykk i dusjen, men nyoppusset bad. God seng. Glimrende frokost. Verken pluss eller minus på betjeningen. Dårlig WiFi på mitt rom.
Kristoffer
2019 年 6 月入住 4 晚
8/10 还可以
真实旅客
商务旅客
2019年06月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Better than the reviews would suggest. Nice hotel with friendly staff.
真实旅客
2019 年 6 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2019年03月24日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Hotel is in a good location in Brecon & is unique with the castle attached.
What I would like to see more of is the rooms being refurbished and modernised with a higher standard of cleaniness: the bathroom had water stains on the ceiling & cobwebs, hairs in the shower...
真实旅客
2019 年 3 月入住 2 晚
6/10 一般
Philip
2018年12月20日
满意:客房舒适度,员工和服务
Very good base camp for Brecon town.
Lovely old hotel that probably seen better days but so have most independents. Ideal situation for the town. We had a view room that cost but it was well worth it, the bed was so comfy . The reception was a bit unproffesional, I was concerned that we had lost our reservation for the second time. But all that said we would defiantly return... the breakfast waitress "Sue" was the one that made us feel welcome, frankly without her the morning visits would have been miserable... oh and the breakfasts were cooked to perfection so well done the chef.... I recommend this hotel for your stsy in Brecon.
Philip
2018 年 12 月入住 3 晚
4/10 很差
真实旅客
2018年12月16日
不满意:住宿条件和设施,员工和服务
Need to look at the superior room rating - the bedroom was ok but the bathroom was small and the shower so tiny my husband couldn't use it. Mold around shower tray and door. no plug in sink, the bathroom could do with a refurb The reception staff were unhelpful when I reported the bathroom radiator was not working and it was a very cold day - I was told that I had checked in at the wrong time (Saturday 5:30 pm) as maintenance was not available and nothing could get done until the Monday !!!!! I tried ringing reception but no one answered do I had to go down to desk - they said they were too busy to answer the phone.I also reported that the TV was hanging off its wall bracket and looked unsafe but nothing was done. I had to to take a shower the following morning in an icy bathroom and got very chilled.On checking out the following morning I said I was disappointed that my concerns were not taken seriously and that basic maintenance checks would have shown the problems in the room but the reception staff said that maintenance checks were not regularly undertaken. Would not stay there again - very disappointed with attitude of staff and felt that they couldn't be bothered.
真实旅客
2018 年 12 月入住 1 晚
10/10 超赞
真实旅客
2018年12月13日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel with wonderful staff. Nothing was too much trouble. Hotel was very clean and cared for and food was excellent.
真实旅客
2018 年 12 月入住 2 晚
10/10 超赞
Louise
2018年11月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
Lovely place
Louise
2018 年 11 月入住 3 晚
10/10 超赞
真实旅客
2018年11月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent and friendly hotel with a very good breakfast and helpful service
真实旅客
2018 年 11 月入住 1 晚
8/10 还可以
diana,north essex
2018年11月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
really close to the town and had a great time at the Christmas light switch on
diana
2018 年 11 月入住 2 晚
8/10 还可以
真实旅客
2018年11月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Short business trip
Stayed for one night on business. Didn't spend much time in hotel but there was nothing to fault and local area is very nice
真实旅客
2018 年 11 月入住 1 晚
8/10 还可以
Douglas
2018年11月13日
满意:清洁度、员工和服务、住宿条件和设施
It was a cool hotel. The room was clean and the bathroom updated. Nice place to stay. My only complaint would be the parking situation.
Douglas
2018 年 11 月入住 1 晚
8/10 还可以
Christine
2018年11月5日
满意:清洁度、住宿条件和设施、客房舒适度
Great views
Hotel was nice enough. It’s a great location and we had wonderful view from the room. Some aspects of the service we received could be improved. The reception staff were not very friendly and no one asked us if we enjoyed our stay.
At breakfast they seemed to often run out of items on the buffet