The location of the hotel is very good. There are all kinds of supporting facilities around. I especially like the park opposite. It has a beautiful environment and is very suitable for walking in the morning and evening. room service is also very good and the daily housekeeping service is very timely. Although there is no coffee machine in the room, the coffee service provided by the professional coffee shop from 6:30 in the morning allows us to taste higher quality coffee, which is great !
Excellent service, very clean, updated and beautiful rooms, coffee service, complimentary starting at 6AM.
Salvatore
2024 年 11 月入住 2 晚
6/10 一般
Marc
2024年11月1日
满意:住宿条件和设施,员工和服务
Found hair in Bathroom shower. Bathroom was not at their freshest. Room are good but looked like in the 90’.
Mm the big déception is that in an four season when you arrive for breakfast Ona Saturday morning at 9:45 (not the rush hour) you are being told that there is a 49’ waiting time. I think an hotel has two main job to accomplish. Provide clean rooms and serve breakfast. So this four season need some more serious management.
Marc
2024 年 10 月入住 2 晚
10/10 超赞
John
2024年10月26日
满意:清洁度、员工和服务、住宿条件和设施
John
2024 年 10 月入住 2 晚
10/10 超赞
Kang
2024年10月8日
Kang
2024 年 9 月入住 4 晚
4/10 很差
Heidi
与家人出行
2024年09月22日
不满意:清洁度、员工和服务、住宿条件和设施
Turn around and find anything else
My expectations were high for this hotel and what I got was a Holiday Inn express stay.
Not sure how this hotel is rated at 5 stars, when I had no greeting card in room, no kids robe which was suppose to be set up prior to check in and it had big mildew stain on tub which I’ve never seen in any hotel room ever.
Literally took 2 hours to get a robe to go to the pool which is just appalling.
The room got switched but regardless it was just old at this point and worth 1/2 what I paid for per night.
Apple by pool was most rancid Apple I’ve ever had, was mushy, bland and disgusting.
People working there were polite and nice but it’s the Hotel high ups I’d blame for this.
I have never done a hotel review but this place was something else.
Heidi
2024 年 9 月入住 2 晚
4/10 很差
David
与家人出行
2024年09月22日
It is very disappointing to stay in Four Seasons Hotel and not to have the most basic items in the room. Since when Four Seasons started saving money on sleepers, q-tips and shower caps? It is a shame not to provide such basic items to a guest after charging north of $1,000 per night.
Service in the lobby lounge and breakfast were very slow
David
2024 年 9 月入住 1 晚
10/10 超赞
hernan,Santiago
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施
Excelente al estilo usual de Four Seasons
hernan
2024 年 9 月入住 3 晚
10/10 超赞
Antonio
与家人出行
2024年09月11日
满意:清洁度、服务设施、住宿条件和设施
Perfecta y exclusiva, siempre la mejor atención.
Antonio
2024 年 9 月入住 3 晚
10/10 超赞
JOSE
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
JOSE
2024 年 8 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good experience but not very quiet
真实旅客
2024 年 9 月入住 2 晚
10/10 超赞
Ying H
与家人出行
2024年09月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ying H
2024 年 9 月入住 2 晚
10/10 超赞
Celia
2024年09月5日
Celia
2024 年 8 月入住 2 晚
10/10 超赞
Lillian
与配偶出行
2024年09月4日
满意:清洁度、员工和服务、住宿条件和设施
This place is super clean and the food is excellent