When we booked, it said “breakfast included”. This is a very deceiving statement as there was only oat packs, small cupcakes and coffee that was so light and diluted, you can mistake it for tea. This is definitely not breakfast, this is barely a snack bar. And needless to say that we went looking for a restaurant to actually have breakfast and get some coffee.
Also, there is no such thing as room service. The front desk explained to us that we should bring the towels down ourselves and ask to get them replaced.
As a Canadian, it was too expensive a stay to what I actually got. For the same price in CAD dollars, I could have just booked one of the other known 4 stars hotels.
A bit disappointed… lesson learned.