I booked a certain delux room with king bed, large bathroom with glass shower, couches , large open area, once arrived i was put in a family type room with kids beds, the smallest bathroom ive ever seen, and small room overall. Bathroom fan didnt work, bathroom was uncomfortably small, bed was hard,. Will not be staying in a hilton again, no refunds or switching rooms so i was stuck since it was unrefundable, it was a terrible experience