We had reservations to stay the night before my husband had surgery. We got to the room, and the smell of urine met us. It didn't appear that the room had been cleaned, other than the bed was made. Our shoes stuck to the floor as we walked on it, there was hair all over the shower, and blood on the toilet seat. My husband needed a clean environment prior to surgery. We went to the hostess and explained this. She just said ok, didn't offer to move us to another room, nor even apologize or offer to refund our money. We chose to not stay here as it wasn't safe prior to surgery. At 11:00 at night we had to find another place to stay. If I could give 0 stars for this motel I would!