The stay at the Red Lion was not a great experience. The hotel was clean, and the staff was friendly, but it was poorly managed. I asked for a different room after the first night, and as soon as I mentioned the room number, the girl at the front desk looked at me with a sympathetic expression. It was clear that they all knew it was a bad spot. My room, located on the top floor, was directly above the elevator, and the back of my TV shared a wall with the elevator shaft. Throughout the night and day, every time the elevator moved, it was extremely loud and made it impossible to sleep.The front desk clerk said they would get me a new room, and I asked them to call me and let me know when it was ready. However, no one ever called. When I returned that afternoon, the manager told me that they couldn’t move me and simply apologized. I had been to the mini-mart earlier, and when he noticed my beer, he said, “Maybe that will help you sleep.” I work in customer service myself and was shocked by his response, so I just left. He never offered a discount or any other form of compensation.Additionally, I was told that the restaurant and bar would be open, but they were closed the entire time I was there. I watched over 15 people try to go in after the football game, only to be turned away because the doors were locked. This was very disappointing and inconvenient for the guests.The rooms were okay, and the staff was generally nice, but I would not stay there again if I can help it.