The quality of the staff and dining options for this caliber hotel did not match expectations.
1. Inconsistent, some staff very inhospitable or unknowledgeable. Examples include waiters unable to explain items on the menu or make recommendations. General understanding of English not present. Hotel is more catered to Eastern visitors. Front desk manager told us our issues were ours to remediate with Expedia, bc the room didn't have 3 beds as stated. If MO didn't need Expedia customers they wouldn't advertise there, unacceptable
2. Quality of restaurants: Dishes will be minimum 50 euros, for basic fried half chicken breast with nothing else, or small glass of wine 26. Yet, you will still be dining with a paper napkin. If you are experienced with fine dining you will be completely underwhelmed. Breakfast buffet is good.
3. All about upselling. Everything is a sale opportunity. Activities, drinks, services. They will text you non-stop but completely transparent about only wanting to push sales. Don't fall for the lemoncello shots, usually a restaurant gives those as a courtesy digestiff.. not here, you can pay 24 euros each for those.
4. Prices are higher than advertised. We received price lists from our concierge. Upon checkout would be told the price was wrong, didn't include VAT etc. which happened at the Spa twice.
Generally people there want to say they can pay for everything, but without the quality to back it.
Go to Greece instead, the people are friendlier, food better.