I booked a Premier room with sea view. About 6 weeks ago. They phoned me on the day of my stay saying that Expedia had made a mistake and they had to relocate my stay to a different hotel with a bog standerd room with a lovely room (not) facing the car park but theres only one thing i didn't book threw Expedia ..they ripped us off ...
Chris
2021 年 10 月入住 2 晚
10/10 超赞
Pauline
团体旅客
2021年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic cabaret nights . Lovely seafront room .
The breakfast wasn’t good food was cold & not cooked proper
Was very disappointed with it . Service of it was poor to had to keep getting up & asking them to take our orders , tea & coffee
Arrived after we had finished .
Pauline
2021 年 10 月入住 3 晚
6/10 一般
真实旅客
2020年09月21日
Free parking but charged, lack of toiletries.
Overall good. Free parking was included on our booking but when arrived asked to pay £10 per night (2 nights) did get it refunded eventually but no apology! Room okay but only 2 small tablets of soap and
No other toiletries. 2nd morning shower freezing cold and need to mountaineer to get into bath too. Breakfast good with prompt service. Entertainment on 2nd evening Freddie Mercury tribute Dean Richardson who was brilliant! Shame about lack of toiletries and attitude about parking as otherwise very good.
真实旅客
2020 年 9 月入住 2 晚
6/10 一般
Dennis,Harrogate
与配偶出行
2020年09月19日
满意:员工和服务
The reception and bar staff exerlent and helpfull and the evening entertainment was good bar prices not bad but limited choice of draft beers breakfast limited choice ie no tomatoes I would not pay the extra for breakfast
Dennis
2020 年 9 月入住 1 晚
10/10 超赞
ian
与家人出行
2020年08月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
place was nice staff were friendly nice clean hotel cheap drink good entertainment
ian
2020 年 7 月入住 2 晚
10/10 超赞
Margaret
2020年08月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
Great hotel to stay staff are very friendly and helpful would highly recommend this hotel
Margaret
2020 年 7 月入住 2 晚
2/10 糟糕
Look,Chester-le-Street
与配偶出行
2020年03月17日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
This hotel needs to be dragged into the 21 St century. I appreciate they have to cope with the building but that doesn’t stop it being clean and modern. The staff are very friendly and helpful. The breakfast was also what you would expect. The hotel is a cabaret hotel so we were kept up until one o’clock in the morning so be warned.
Look
2020 年 3 月入住 1 晚
8/10 还可以
Per Egil
团体旅客
2019年11月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Per Egil
2019 年 11 月入住 4 晚
8/10 还可以
John
2019年11月18日
满意:清洁度、员工和服务、住宿条件和设施
John & Jackie
Good service and nice breakfast. Bar prices reasonable. Entertainment OK. Will be back again next year.
John
2019 年 11 月入住 2 晚
6/10 一般
Simon
2019年11月3日
不满意:客房舒适度,住宿条件和设施
Adequate but met needs
Tired rooms - curtains didnt match the window width, ‘toiletries’ were a small bar of soap. Rubber plug for bath wig no chain so had to use a tea spoon to prise it out! Breakfast was adequate but slow service with out hot order not being put into the chef. Staff friendly and helpful especially the young lady in charge of the dining room at breakfast who rapidly resolved our hot food delay once it was identified.
Simon
2019 年 11 月入住 1 晚
8/10 还可以
Ashleigh
与家人出行
2019年10月31日
满意:员工和服务,清洁度
不满意:客房舒适度
Good little hotel.
Staff were great very friendly.
Only thing that let the stay down was the mattresses. They were so poor and I was unable to get a good night's sleep.
Ashleigh
2019 年 10 月入住 1 晚
8/10 还可以
Andrea
与家人出行
2019年10月31日
满意:员工和服务,清洁度
Lovely staff
the staff couldn't be more helpful. The rooms have been attempted to be made more modern as the bathroom was lovely but the carpet was shabby and fraying. If you want to get early night, make sure your not above the function room. we were on 1st floor and heard everything.
Andrea
2019 年 10 月入住 1 晚
8/10 还可以
Anil
与家人出行
2019年10月29日
满意:清洁度、员工和服务、客房舒适度
Need some maintenance in shower cubicle. Already reported.
Friendly staff, nice breakfast.
Anil
2019 年 10 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2019年10月21日
满意:员工和服务
only stayed room only was okroom was small long way out of Blackpool centre
真实旅客
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2019年09月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel itself was very good, we had a small room which really needs updating. The food was very good and staff very friendly and worked hard.
真实旅客
2019 年 9 月入住 3 晚
8/10 还可以
真实旅客
2019年08月31日
真实旅客
2019 年 8 月入住 1 晚
8/10 还可以
真实旅客
2019年08月27日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2019 年 8 月入住 2 晚
4/10 很差
Stephen
与家人出行
2019年08月27日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Royal Boston Hotel Blackpool
When I booked the pictures it shows on the site are nothing like you get (some rooms maybe) i assumed that i was booking a good standard hotel and it was not cheap but all i got was a very budget hotel i would not go here again. Save money and book a nice bed and breakfast instead. Hotel does not serve food after 6.30pm very disappointing and service for breakfast very poor.
Stephen
2019 年 8 月入住 1 晚
10/10 超赞
Sally
2019年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Had a lovely stay, breakfast excellent and staff very helpful and friendly. We will definitely be back. Its out of the main centre but great to jump on a tram and explore. Our room was at the back of the hotel so we weren't disturbed with any late night noise coming from the bar. Room nice and spacious with a good shower.
Sally
2019 年 8 月入住 2 晚
4/10 很差
Denise
2019年07月26日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
miserable
Room advertised as a double should have been written as small double as bed was only 4ft. Not as clean as it should have been, not vacuumed very well.
Denise
2019 年 7 月入住 1 晚
8/10 还可以
Scott
2019年07月13日
满意:员工和服务
Scott
2019 年 7 月入住 2 晚
2/10 糟糕
真实旅客
2019年07月2日
真实旅客
2019 年 6 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2019年07月1日
满意:清洁度
A little run down, only 2 plugs in the room, bed was very old and lumpy.
A passerby collapsed having a hypo and a member of staff started screaming at me what drugs has he had. I did not know the man in question and was just the first, first aider on the the scene. Rude and judgemental.