This is where I usually stay when traveling to Birmingham to visit my daughter at UAB. The hotel is clean, rooms are big, staff is friendly, and the breakfast is good. Parking lot feels unsafe due to the surrounding area.
Ashley
10/10 超赞
Leslie
2025年01月19日
满意:服务设施,清洁度
Friendly staff, excellent accommodations.
Leslie
2025 年 1 月入住 1 晚
10/10 超赞
Winnie
2025年01月18日
满意:清洁度
Winnie
2025 年 1 月入住 2 晚
10/10 超赞
Calvin,Atlanta
2025年01月17日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel
Calvin
2025 年 1 月入住 1 晚
4/10 很差
James T.
与配偶出行
2025年01月13日
不满意:住宿条件和设施,服务设施
Delayed checkin because sprior customer's purchase was not bar coded in computer software. waited 13 minutes to be greeted.
Confirmed reservation w/Expedia was not in 'their computer. Finally was asked to resubmit CC for incidentals(not reqd with Expedia or ANY booking online). Their computer did not process. When submitted a second time...computer froze. Desk clerk projected their inefficiencies and frustration when talking to the manager because we were hoping that a savvy business decision would be to apologize and allow us to go to our room after a nine hour trip as we had been at front desk for 27 minutes from the time we entered the building and as seniors ...would not be trashing the room . But that did not happen.
The room was fair at best B-/C with a broken remote, no, DoNotDisturb sign,no tissues, no paper towels but most importantly...the room smelled like a zoo! Carpet needs to be replaced not powdered and vacuumed. . Common sense, improvising and expediency are three ideas that come to mind. Very disappointed!
James T.
2025 年 1 月入住 1 晚
8/10 还可以
Charmon
与家人及幼儿出行, 与家人出行
2025年01月7日
满意:清洁度、员工和服务、服务设施
Everything was perfect until the water to forever to heat up.
Charmon
2025 年 1 月入住 1 晚
8/10 还可以
Judy
2025年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No safe parking
Judy
2024 年 12 月入住 2 晚
2/10 糟糕
Clark
2025年01月1日
I am terribly pissed, disappointed and not to mention my plans for a stress free New Years Eve was completely ruined. I was NOT able to check in to the hotel because of the incidentals deposit could not be put on the card I used to pay for the room through Expedia. Card was not accepted and they wouldn’t take a cash deposit either. I was forced to go elsewhere and pay for another room. I want a FULL REFUND for the amount I prepaid for the room at Residence Inn.
Clark
2024 年 12 月入住 1 晚
10/10 超赞
Hope
与家人出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is kept up, breakfast is good, staff is friendly and rooms are clean.
Hope
2024 年 12 月入住 2 晚
8/10 还可以
Christine
与配偶出行
2024年12月28日
满意:清洁度、员工和服务、住宿条件和设施
Perfect for a few days stay. The folks who work here are, without a doubt, friendly and efficient.
Out of their control, though, is that the $23/night parking fee does not guarantee a spot in their lot, which is pretty frustrating.
Christine
2024 年 12 月入住 2 晚
10/10 超赞
Leslie
与家人出行, 商务旅客
2024年12月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was outstanding!!
Leslie
2024 年 12 月入住 1 晚
8/10 还可以
Leshena
与家人出行, 商务旅客
2024年12月19日
N/A
Leshena
2024 年 12 月入住 1 晚
10/10 超赞
Lauren
2024年12月16日
Lauren
2024 年 12 月入住 1 晚
6/10 一般
nancy
2024年12月15日
满意:员工和服务
Sakina check in very kind to help me with valet parking.
Keke kind at check out.
nancy
2024 年 12 月入住 2 晚
10/10 超赞
Michael
2024年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my second stay at this property. I have never had a bad experience. The place looks and feels clean. The staff are very friendly.
Michael
2024 年 12 月入住 5 晚
10/10 超赞
Juan
与配偶出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Juan
2024 年 12 月入住 2 晚
10/10 超赞
Keith
2024年12月4日
Keith
2024 年 11 月入住 2 晚
10/10 超赞
Duan
与家人出行
2024年12月3日
满意:清洁度、员工和服务、住宿条件和设施
Good location; easy to find; easy to park. Room was perfect for our purposes. Several restaurants were within walking distance. Breakfast was typical buffet style. One minor concern, shower temp never got past lukewarm.
Overall, this was an excellent find .
Duan
2024 年 12 月入住 1 晚
10/10 超赞
Jarvis
2024年12月1日
满意:清洁度、员工和服务、住宿条件和设施
I’d stay again and was very satisfied
Jarvis
2024 年 11 月入住 1 晚
8/10 还可以
Marcus
与家人出行
2024年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here several times. Wireless connection was inconsistent and frustrating but a good stay overall
Marcus
2024 年 11 月入住 2 晚
8/10 还可以
Tangela
与配偶出行
2024年11月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall the property was good. The parking was small and cost $23 a day to park
Tangela
2024 年 11 月入住 3 晚
10/10 超赞
Kevin
与家人出行
2024年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not enough parking.
Kevin
2024 年 11 月入住 2 晚
10/10 超赞
Monica
2024年11月16日
满意:清洁度、员工和服务、住宿条件和设施
Monica
2024 年 11 月入住 2 晚
8/10 还可以
DeAndre Montez,Falls Church
与家人出行
2024年11月10日
满意:员工和服务、服务设施、住宿条件和设施
It’s a good hotel for the cost. The rooms could be cleaners better. The breakfast is a good option!