Ottima struttura, camera davvero bella vicinissima al porto delle Tre Città (con battelli per andare a Valletta o Gozo). Proprietari fantastici e super disponibili, hanno risposto in un lampo a ogni richiesta.
Marco
2024 年 10 月入住 3 晚
6/10 一般
Zoe
与配偶出行
2024年10月6日
不满意:员工和服务
Some aspects are fabulous- but some aren’t.
The building has been renovated to a high standard. The location in Birgu is perfect. It is also very quiet and on arrival our room was clean and tidy.
But Casa Norte describes itself as a guesthouse, which it fundamentally is not. There is no representation on site at all from anyone who runs it. Payment had to be made via bank transfer which, when I selected ‘pay at hotel’ on Expedia, isn’t acceptable and could be subject to fraud. There are cameras everywhere which compensate for the lack of personal involvement by the owners.
Our room wasn’t cleaned once during our 1 week stay. Nor were communal areas. The rubbish over flowed in our waste bins but it wasn’t collected and there was no information about what to do with it. A change of (IKEA) towels would have been subject to a €5 charge. There is a cheap waterproof mattress protector on the bed but nothing on top apart from a cheap fitted sheet which makes the bed sweaty. The pillows were disintegrating but again, that’s because they’re cheap ikea.
There’s very limited storage in the room which means the ‘insta-friendly’ look is lost as soon as you unpack. There’s cutlery and glassware but no plates.
All communication with the management was via text and the guest is expected to be proactive. I received no communication apart from chasers about payment and exiting the room at the end. Maintenance costs are being minimised at the expense of service. Disappointing.
Zoe
2024 年 9 月入住 7 晚
8/10 还可以
Karl
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
Location, accommodation style. All very good
Karl
2024 年 8 月入住 10 晚
10/10 超赞
Sinha
2024年07月24日
满意:清洁度、员工和服务、住宿条件和设施
Sinha
2024 年 7 月入住 5 晚
10/10 超赞
JOSE
2024年06月2日
满意:清洁度、住宿条件和设施、客房舒适度
Maravilhoso
Decoração impecavel, muito confortavel, bem localizado e os proprietários muito simpáticos e prestativos