Very disappointing.
Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house.
That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water.
The lobby area no air con as something broke down.
No WiFi in room, only available at lobby area.
真实旅客
2023 年 8 月入住 1 晚
10/10 超赞
ABDUL RASHID
与家人出行, 商务旅客
2023年06月25日
满意:清洁度、员工和服务、住宿条件和设施
All is good
ABDUL RASHID
2023 年 6 月入住 1 晚
8/10 还可以
Fabian
2023年02月10日
满意:员工和服务,清洁度
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Fabian
2023 年 2 月入住 1 晚
4/10 很差
Rahmat
与家人出行
2022年06月20日
不满意:清洁度、住宿条件和设施、客房舒适度
Rahmat
2022 年 6 月入住 2 晚
2/10 糟糕
Mohamad Farhan
与家人出行
2021年11月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Please improve
Not so good
Mohamad Farhan
2021 年 10 月入住 1 晚
10/10 超赞
Tan
2019年04月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tan
2019 年 4 月入住 2 晚
6/10 一般
Emerson
2018年01月16日
不满意:员工和服务、住宿条件和设施、客房舒适度
Emerson
2018 年 1 月入住 1 晚
2/10 糟糕
Pengiran
2017年12月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room facilities need to be properly maintain esp toilet
Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left.
I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing