Nice stay but the outside parking lot was blocked off for a large group. Very hard finding somewhere to park to check in. Went shopping and when we returned it was very hard finding somewhere to park in the parking garage. Very frustrating.
Brenda
2024 年 12 月入住 1 晚
10/10 超赞
randy
2024年12月5日
good
randy
2024 年 11 月入住 1 晚
10/10 超赞
Phillip
2024年11月26日
Phillip
2024 年 10 月入住 1 晚
6/10 一般
Garrett
与配偶出行, 商务旅客
2024年11月21日
满意:清洁度、员工和服务、服务设施
Room was clean and staff was good. Tried to book directly with hotel and transfered to an overseas phone center and they tried to upsell me on a room. 50 bucks a night cheaper through Expedia. 1st night there the room didn't have hot water though that was fixed by next night. Room was noisy with the heating system clanging and banging and could hear our neighbors blow their nose.
Garrett
2024 年 11 月入住 2 晚
2/10 糟糕
Hossein
商务旅客
2024年11月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Here is my situation with them. I booked a hotel with expedia and prepaid the reservation and then the hotel charged me on my last day the same amount. After hours of talking to them that they have charged my card they first denied it and then said since expedia has not paid us we charged your card!!!!!
It is clear that the issue between them and Expedia has nothing to do with me. The most unprofessional treatment I have ever seen and i had to contact my bank fraud department to pursue the case. Still has not yet received the refund which was a very large amount after a week.
Hossein
4/10 很差
Tara
2024年11月10日
满意:清洁度、员工和服务、住宿条件和设施
Tara
2024 年 11 月入住 1 晚
10/10 超赞
Allan,Glendive
2024年11月7日
满意:清洁度、员工和服务、住宿条件和设施
Very conveniently located to downtown Billings!
Allan
2024 年 11 月入住 1 晚
10/10 超赞
Francisco
2024年10月31日
Francisco
2024 年 8 月入住 1 晚
4/10 很差
Josh
2024年10月21日
满意:清洁度
Josh
2024 年 10 月入住 1 晚
10/10 超赞
Elan,Georgetown
与配偶出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cozy and clean.
Elan
2024 年 7 月入住 1 晚
10/10 超赞
Michelle
2024年10月11日
Michelle
2024 年 9 月入住 1 晚
2/10 糟糕
Matt
2024年10月6日
Matt
2024 年 9 月入住 1 晚
4/10 很差
John
2024年09月29日
满意:住宿条件和设施
不满意:清洁度
Paper-thin walls
John
2024 年 9 月入住 1 晚
10/10 超赞
Casey
2024年09月28日
满意:清洁度、员工和服务、住宿条件和设施
Thanks
Casey
2024 年 9 月入住 1 晚
6/10 一般
Jodi
与家人出行
2024年09月20日
满意:员工和服务,清洁度
Jodi
2024 年 9 月入住 3 晚
6/10 一般
Diana
商务旅客
2024年09月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Diana
2024 年 9 月入住 1 晚
10/10 超赞
James
商务旅客
2024年09月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved it.
James
2024 年 9 月入住 1 晚
8/10 还可以
Ann
与家人出行
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This really minor, but no extra cups in bathroom. The only cups in the room were for coffee. Bathroom very small.
Ann
2024 年 9 月入住 1 晚
10/10 超赞
Olivier
商务旅客
2024年09月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service from everyone
Olivier
2024 年 8 月入住 1 晚
8/10 还可以
Angela,Missoula
与家人出行
2024年09月5日
满意:清洁度、员工和服务、服务设施
The best part of this Doubletree was the staff. All our staff interaction from the front desk to the restaurant was wonderful and friendly. Conveniently located in downtown Billings it is walkable to explore downtown.
There was recent parking lot construction that we didn't know about and couldn't park in the lot. Normally would not be an issue and we would park in the parking garage but we had kayaks on top of our vehicle. So that was a challenge to find parking nearby but the security staff walks the perimeter of the property to watch over guest vehicles which is great.
The lobby is clean and modern, however the elevators had a faint smell of smoker residue, which we found in the room as well. The rooms look like they need a good renovation as well. The carpet and the bathroom especially. But it wasn't horrible. The beds were clean and comfy with various firmness of pillows provided. The top floor restaurant has spectacular views of the city. And the food both for dinner and breakfast was amazing!
Angela
2024 年 9 月入住 1 晚
10/10 超赞
John
商务旅客
2024年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the hotel. Very nice staff, I loved my room which was very clean, spacious and with a nice bathroom. great walkable downtown area.
John
2024 年 9 月入住 1 晚
10/10 超赞
Joseph
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking was difficult; driving into entrance impossible due to 1 way. First checking in took along time. At one time, 3 people working at desk would not acknowledge my presence for over 2 minutes. No one else was in line!