Not too far from tourist attractions, room was excellent! The only issue I had was that at breakfast some of the hot items were stone cold. Other than that, we had a brilliant stay:)
Alice
2024 年 12 月入住 1 晚
10/10 超赞
Fatih
与配偶出行
2025年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es war wirklich alles super, hatten eine angenehme und sehr Zufriedene Unterkunft
Fatih
2024 年 12 月入住 3 晚
8/10 还可以
Marco
2024年12月22日
Marco
2024 年 12 月入住 2 晚
8/10 还可以
Steven
与配偶出行
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the 2nd time staying at this hotel. Very good location for West Berlin whilst also a lovely walk to the East side. Hotel very clean, breakfast variety is very good, however, the ‘hot’ food selection was good but cold every morning (we had breakfast for 3 mornings). Not sure why as I’m sure it was all hot and fresh last year.
Steven
2024 年 12 月入住 3 晚
6/10 一般
Carlos
2024年12月14日
满意:清洁度
The hotel is good located and you can take public transportation not far from the entrance.
Pool is very comfortable for swimming and relaxing a period of time.
But I don’t understand the reason the sauna is only open on the afternoon.
During morning after swimming it would be ideal.
No a bad point, only an opinion for improve service.
In winter is appreciated the wet and dry sauna.
Was missing the wet sauna.
Carlos
2024 年 12 月入住 1 晚
6/10 一般
Karin
团体旅客
2024年12月11日
满意:住宿条件和设施,服务设施
Schönes Hotel, nur diesmal waren laute Geräusche vom Nachbarzimmer darüber hörbar, als ob jemand die Zimmereinrichtung nachts ändert
Ansonsten schönes Hotel mit freundlichem Personal!
Busverbindung fast vorm Haus ist ideal
Karin
2024 年 12 月入住 3 晚
8/10 还可以
Florian
与家人出行
2024年12月10日
满意:清洁度
Das eine zimmer hat nach rauch gerochen
Verwirrung wegen der Rechnung
Florian
2024 年 12 月入住 2 晚
10/10 超赞
Kathleen
与配偶出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was lovely and clean.the staff were nice and polite.i would say the only thing that let it down was,the breakfast.it was good but cold.they can do with a better set up to keep the food hot.
Kathleen
2024 年 12 月入住 3 晚
8/10 还可以
Deacon
2024年12月2日
满意:清洁度、员工和服务、住宿条件和设施
Deacon
2024 年 11 月入住 2 晚
2/10 糟糕
Lynne
与家人出行
2024年12月2日
满意:清洁度
不满意:服务设施,员工和服务
Had to ask for wine perk. Breakfast has nothing in it , ran out of everything . Worst experience ever. Could not buy coffee at bar at 10pm, “coffee machine shut”.
Lynne
2024 年 11 月入住 2 晚
8/10 还可以
Karsten
2024年11月22日
Karsten
2024 年 10 月入住 2 晚
10/10 超赞
Nader
2024年11月21日
Nader
2024 年 10 月入住 2 晚
10/10 超赞
Andrew
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spent 10 days at hotel. Great location and excellent service. Right down way from Zoo Garten Station and great bus connects. Highly recommend
Andrew
2024 年 11 月入住 10 晚
10/10 超赞
Michael
与配偶出行
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel in a really convenient location. Staff were great and able to overcome my poor German speaking!
Michael
2024 年 10 月入住 4 晚
2/10 糟糕
Natalia
2024年10月28日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We booked 4 rooms with underground (under the roof ) parking. I booked The room as the first one and somehow my parking request was not secured . Staff was very rude and told me they cannot magically make one parking spot more for me as everything is booked and blamed Expedia for the mistake. After long talk to the manager he offer us his parking spot (in front of the hotel and we had to leave the our car keys at the reception ! as this was emergency exit spot and if something happens they will have to move our car ! ) we did not have any other option so painfully we agreed.
It was really uncomfortable and unpleasant and at the check out they expected us to pay full price for the parking spot. I find it very upsetting how the staff talked to me and how they handle the situation . We got parking spot on the emergency exit , next to the bunch of bicycles which could cost us a damage and we had to leave the keys from our personal belongings . And what’s more no one speak German or English ! Very frustrating!
Natalia
2024 年 10 月入住 2 晚
8/10 还可以
KOHSUKE
2024年10月23日
KOHSUKE
2024 年 10 月入住 3 晚
8/10 还可以
Stephanie
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location local buses nearby. Welcoming staff.
Enjoyed our stay and it was in a convenient location. disappointed that our room did not have bath robes or slippers and we had to ask 3 times before we got them. also there was a sign in the bathing area asking guests to wear costumes but the men seemed to think it was ok to use sauna and steam bath in the nude and shower in front of all guests. Breakfast was a very good range of foods but the area in which it was served was a bit tight. All the staff we approached were welcoming and helpful.
Stephanie
2024 年 10 月入住 5 晚
8/10 还可以
Michael
2024年10月22日
Michael
2024 年 10 月入住 2 晚
10/10 超赞
Anthony
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anthony
2024 年 10 月入住 4 晚
4/10 很差
真实旅客
2024年10月19日
满意:清洁度
Not happy about the service.
Room and cleaning was good, but service and breakfast was bad. When we arrived after 7 hours and want to park the car on the hotel it’s ses full booked. That should be possible to reserve a parking and not drive whole Berlin to find a parking.
About the breakfast.
You pay 100 euro for breakfast and you sitting and waiting for bread and egg. You are lucky if there are something left. The amount there coming in are not enough to full book breakfast.
It is a 4 stars hotel i think two of them can be removed.
真实旅客
2024 年 10 月入住 3 晚
10/10 超赞
Alexandre,Columbus
2024年10月19日
Alexandre
2024 年 9 月入住 1 晚
10/10 超赞
Eva,Hamburg
带宠物出行, 与配偶出行
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Danke an das Empfangsteam für das wunderbare Zimmer mit kleiner Terrasse. Auch die Nähe zum Tiergarten haben wir und unser Hund sehr genossen!